Product Content Designer / UX Writer

Product Content Designer / UX Writer

Location: Hybrid – onsite Tues - Thurs - in West Loop

Experience: 5+ years

Contract: 12-month contract as a W2 employee of Talent Groups.

We are seeking a Product Content Designer / UX Writer to join an Experience Design team supporting digital products used by frontline and field employees .

This role is ideal for a content professional who understands that product content is more than words on a screen. You’ll work closely with Product, Design, and Engineering teams to create clear, intuitive, and useful in-product experiences that help employees accomplish their work efficiently.

The ideal candidate has experience creating content within digital products and corporate product teams , rather than a background focused primarily on marketing, blogging, journalism, or traditional content creation.

What You’ll Do

• Create clear, concise, and user-focused content for digital products and experiences.
• Partner with Product Managers, UX/UI Designers, Engineers, and other cross-functional stakeholders throughout the product development lifecycle.
• Develop and refine UX copy including interface content, instructions, error messages, notifications, workflows, and other in-product experiences.
• Translate complex product functionality and business requirements into content that is easy for frontline and field users to understand and act on.
• Advocate for the user and help ensure content is consistent, intuitive, accessible, and aligned with the overall digital experience.
• Collaborate within design workflows and contribute content directly in tools such as Figma .
• Help establish and maintain content patterns, standards, and best practices across digital products.
• Use AI tools thoughtfully to support content development, ideation, refinement, and workflow efficiency.
• Work in a collaborative, cross-functional environment where priorities and product requirements may evolve.

What We’re Looking For

• 5 years of professional experience in Product Content Design, UX Writing, Content Design, or a closely related discipline.
• Experience creating in-product content within a corporate product or technology environment .
• Demonstrated experience partnering with Product, Design, and Engineering teams.
• Strong understanding of user-centered design principles and digital product experiences.
• Experience designing content for enterprise, SaaS, employee-facing, operational, or frontline-user applications is highly valued.
• Ability to simplify complex information and create content that helps users successfully navigate digital products and complete their work.
• Figma experience preferred , with openness to candidates who have worked in other product/design tools.
• Familiarity with AI tools and their practical application within a content or design workflow.
• Strong communication, collaboration, and stakeholder management skills.
• A portfolio demonstrating relevant product/UX content work is strongly preferred.

What This Role Is Not

This is not primarily a marketing or traditional content-writing role . We are specifically looking for someone who has worked within product teams and has experience shaping the content users encounter inside digital products .

Candidates whose experience is primarily blogging, marketing copywriting, journalism, or long-form editorial content may not be the best fit unless they also have meaningful product content or UX writing experience.