Patient Financial Advisor ,accounting , bookkeeping,sales and marketing,Personal assistant,Manager,

Job Overview

We are seeking a dynamic and detail-oriented Patient Financial Advisor, with expertise spanning accounting, bookkeeping, sales, marketing, and management. This multifaceted role is designed to enhance our healthcare support services by managing patient financial interactions, ensuring accurate billing and coding, and providing exceptional client communication. The ideal candidate will possess a strong background in healthcare finance, medical coding, and patient service, with a passion for improving patient experiences and operational efficiency. This paid position offers an exciting opportunity to contribute to a compassionate healthcare environment while developing your professional skills across multiple disciplines.

Responsibilities

• Manage patient accounts by processing payments, verifying insurance coverage, and maintaining accurate financial records using Electronic Health Records (EHR) systems.
• Assist patients with billing inquiries, explaining insurance benefits, Medicaid regulations, and payment options to ensure clarity and satisfaction.
• Perform detailed medical coding using CPT (Current Procedural Terminology), ICD-9, ICD-10 codes to facilitate precise billing and compliance with healthcare regulations.
• Conduct bookkeeping tasks including data entry, reconciling accounts, and maintaining financial documentation in accordance with HIPAA and other privacy standards.
• Develop and implement sales and marketing strategies aimed at expanding patient outreach and engagement within underserved communities.
• Support administrative functions as a Personal Assistant or Manager by coordinating schedules, managing correspondence, and overseeing daily operations.
• Collaborate with healthcare providers on discharge planning, case management, and discharge summaries to ensure seamless patient transitions.
• Maintain confidentiality of all medical records and patient information while adhering to HIPAA guidelines and health insurance knowledge requirements.
• Engage in client communication efforts to foster trust, provide education on medical terminology, behavioral health services, and social work resources for individuals with co-occurring disorders or mental health conditions.
• Assist in training staff on EMR/EHR management systems and ensure compliance with healthcare support standards such as acute care experience or working with individuals from underserved populations.

Qualifications

• Proven experience in hospital settings or healthcare environments involving patient service roles.
• Strong knowledge of medical coding including CPT coding, ICD-9/ICD-10 codes, ICD coding practices, and medical terminology.
• Familiarity with Medicaid regulations, health insurance processes, HIPAA compliance, and electronic health records (EHR) management.
• Experience working with individuals with mental health conditions or co-occurring disorders; familiarity with behavioral health or pediatrics is a plus.
• Excellent customer service skills paired with effective case management capabilities; bilingual abilities are highly valued.
• Competence in data entry, bookkeeping software, and maintaining accurate financial records aligned with healthcare support standards.
• Ability to communicate clearly with patients from diverse backgrounds while maintaining confidentiality and professionalism.
• Strong organizational skills to manage multiple responsibilities including intake procedures, discharge planning, client communication, and team coordination.

Join us in making a meaningful difference by supporting our patients’ financial well-being while advancing your career across healthcare administration!

Pay: $100.00 - $1,000.00 per hour

Expected hours: No less than 60.0 per week

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Paid sick time
• Paid time off
• Parental leave
• Pet insurance
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: Remote