Claims Assistant / Billing Clerk / Insurance Operations Helper

🌟 We’re Hiring: Claims Assistant / Billing Clerk / Insurance Operations Helper

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a globally focused organization committed to supporting accurate financial administration, efficient claims processing, and reliable insurance operations. We value attention to detail, confidentiality, accountability, and customer service, helping maintain organized records and smooth workflows across administrative and financial functions.

The Role

We are seeking a reliable and detail-oriented Claims Assistant / Billing Clerk / Insurance Operations Helper to support routine claims administration, billing documentation, data entry, and insurance-related workflows. In this part-time, fully remote role, you will help maintain accurate records, organize supporting documents, track outstanding items, and coordinate with relevant teams to resolve routine processing issues.

The ideal candidate is organized, comfortable working with numerical and customer information, and able to follow established procedures while handling sensitive records responsibly.

Key Responsibilities

• Assist with receiving, organizing, and reviewing claims forms and supporting documentation.
• Enter and update claims, billing, and policy-related information in authorized systems.
• Check invoices, payment records, and claim details for completeness and consistency.
• Maintain accurate digital files, transaction logs, and case records.
• Track pending claims, outstanding documents, billing queries, and processing deadlines.
• Coordinate with internal teams, insurers, healthcare providers, or customers to obtain missing information.
• Assist with routine billing checks, account reconciliations, and claims status updates.
• Prepare basic reports and escalate discrepancies or unusual cases to authorized personnel.
• Follow internal procedures for confidentiality, data protection, and record retention.
• Suggest practical improvements to administrative workflows and documentation accuracy.

Requirements

• A bachelor’s degree or equivalent qualification in Business Administration, Accounting, Finance, Insurance, or a related field is preferred.
• At least 3 years of relevant experience in claims administration, billing support, insurance operations, or financial administration is preferred.
• Basic understanding of invoices, claims documentation, policy records, and administrative workflows.
• Good numerical accuracy and proficiency with spreadsheets and office productivity tools.
• Strong attention to detail, organization, and time management.
• Clear written communication and effective coordination skills.
• Ability to identify incomplete information and escalate discrepancies appropriately.
• A responsible approach to confidential customer, financial, and insurance information.
• Ability to work independently and collaborate effectively with remote teams.

What We Offer

• Flexible, part-time remote work.
• The opportunity to contribute to efficient claims and insurance administration.
• A professional environment that values accuracy, confidentiality, and service quality.
• Opportunities to develop insurance operations and financial administration skills.
• A collaborative culture focused on accountability and continuous improvement.