Sales Virtual Assistant

Job Summary:
Here’s your chance to join us as a warm, personable Appointment Setter, the first voice sellers hear when they reach out about selling their high-end vehicles. You’ll call inbound leads from our social media ads, confirm they intend to sell, ask a few qualifying questions, and guide them through sharing photos of their vehicle before connecting them with our senior broker. You’ll be a natural fit if you’re an easy conversationalist who earns trust quickly, keeps every call relaxed and friendly, and takes meticulous notes in Salesforce.

Key Responsibilities:

• Call inbound leads from our Facebook and Instagram ads who want to sell a high-end vehicle
• Start every call with a gentle, friendly introduction that puts sellers at ease and gets them excited to talk with our senior broker
• Confirm each seller’s intent to sell and ask qualifying questions about their vehicle and circumstances
• Check and update seller contact details, including phone number and email address
• Encourage sellers to upload vehicle photos through our customer portal, sending the link with the text or email buttons in Salesforce
• Update lead records and enter clear, detailed call notes in Salesforce after every conversation
• Pass qualified sellers to a senior broker with full context so the next conversation starts smoothly
• Handle a high volume of inbound leads while keeping each call personal and unrushed

Mandatory Skills:

• Proven experience in appointment setting, lead qualification, or phone-based sales
• Excellent spoken English with a clear, confident, and friendly phone presence
• Ability to build rapport quickly and keep conversations warm, natural, and low-pressure
• Experience using a CRM to update lead records and log call notes
• Comfortable managing a high call volume while keeping energy and quality consistent
• Strong written English for accurate, well-organized lead notes
• Self-motivated, careful with details, and able to work without hand-holding
• Strong communication skills and the ability to work smoothly with senior team members

Preferred Skills:

• Hands-on Salesforce experience, including sending texts and emails from lead records
• Background in automotive, luxury goods, or other high-ticket sales
• Experience calling leads from Facebook or Instagram ads
• Experience passing qualified leads to closers, brokers, or account executives
• Familiarity with dialer or VoIP calling tools
• A genuine interest in cars, especially luxury, exotic, or collector vehicles

Why Join Us:
You’ll be the first point of contact for owners of some truly special vehicles, and your conversations will shape the deals our brokers close. We offer a supportive team that values your input and a chance to sharpen your skills in high-end sales, where great communication really makes a difference.