Director, Product Marketing Management - United States

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

Role Overview

The Director of Product Marketing exists to drive JumpCloud’s market presence, packaging, and competitive positioning while building and leading the team that scales that work. In this high-impact role, you will own the strategic alignment of our pricing and packaging models, direct the team that equips our global sales organization to win, and set the standard for how JumpCloud translates complex platform capabilities into compelling market narratives. You will lead a group of product marketers, developing their craft and their careers while directing cross-functional initiatives across sales, product, and go-to-market teams. Ultimately, you will solve critical business problems by elevating our thought leadership, scaling our market reach, and growing a high-performing product marketing function.

Employee Value Proposition (EVP)

• Purpose: You will shape how the world perceives and adopts JumpCloud’s open directory platform, and you will build the team that carries that mission forward, directly influencing our market share and driving modern identity infrastructure solutions.

• Growth: You will own major strategic pricing and packaging initiatives, build and scale a product marketing team, expand your influence across executive-level steering committees, and establish yourself and your people as premier industry voices.

• Motivators: Lead at a high-velocity, tech-forward company where you set direction, hire and develop talent, and leverage cutting-edge AI tools to build processes and sales acceleration assets that directly impact revenue.

Major Performance Objectives

Measurable outcomes for the first 6-12 months:

• 6-Month Team Integration and Asset Delivery: Within the first 6 months, integrate fully into the marketing and product organizations, establish operating rhythms for your team, and deliver at least 3 high-value assets while embedding JumpCloud’s thought leadership and positioning across key marketing channels.

• Team Building and Performance: Within 9 months, assess team structure and capability, close priority skill or headcount gaps, and put in place clear goals, coaching cadences, and performance expectations that raise the output and consistency of the product marketing function.

• Pricing and Packaging Strategy: Within 9 months, direct the analysis, optimization, and rollout of an updated pricing and packaging strategy that simplifies customer onboarding and maximizes average contract value (ACV).

• Sales Enablement and Competitive Differentiation: By month 12, lead your team to equip the global sales organization with comprehensive competitive differentiators and positioning assets, resulting in increased win rates against key competitors.

• Platform Evangelism and Thought Leadership: Establish yourself and at least one team member as external speakers for JumpCloud within 12 months, delivering a combined minimum of 4 public demos or presentations across multiple platform feature sets.

• AI-Driven Process Optimization: Within 12 months, build and scale at least 2 AI-leveraged processes or tools to support the team’s execution, while collaborating with the AI steering committee to deploy sales-driven assets that accelerate deal velocity.

Critical Subtasks:

Supporting activities to achieve objectives:

• Hire, coach, and develop a team of product marketers, setting clear goals, running regular one-on-ones, and managing performance to a high standard.

• Collaborate with product management, sales, and executive leadership to audit and refine current pricing and packaging models.

• Direct competitive intelligence research across the team to identify clear market differentiators and map the compet…