Content Writer and Social Media Manager

WE’RE HIRING!E-Commerce & Social Media Operations Manager

**One More Watch LLC Luxury Watch Sales & Trading**

One More Watch is a growing luxury watch business specializing in buying, selling, trading, and sourcing premium timepieces.

We’re looking for a highly organized, proactive, and tech-savvy individual to take ownership of our day-to-day online operations, including inventory management, website updates, social media accounts, customer inquiries, and sales coordination.

This is not just a social media posting role. We’re looking for someone who can help manage the digital side of our business, keep everything running smoothly, and contribute to our growth.

Key Responsibilities

1. Inventory & Website Management

• Maintain and update our complete watch inventory.
• Create, edit, and manage product listings on our website.
• Ensure accurate pricing, descriptions, photos, availability, and product details.
• Update inventory as watches are purchased, sold, traded, or reserved.
• Keep inventory synchronized across all selling platforms.
• Monitor website listings and identify issues requiring attention.

2. Social Media Management

• Manage our Instagram and Facebook business accounts.
• Create, schedule, and publish engaging posts, reels, stories, and promotional content.
• Maintain a consistent, professional brand image.
• Manage Facebook Marketplace listings and relevant watch-selling groups.
• Monitor comments, direct messages, and customer engagement.
• Help develop marketing ideas to increase brand visibility and sales.

3. Customer Communication & Sales Support

• Monitor and respond promptly to inquiries across Instagram, Facebook, website, email, and other sales platforms.
• Provide professional, friendly, and accurate responses to potential buyers and sellers.
• Follow up with interested customers and maintain records of sales leads.
• Coordinate inquiries related to watch purchases, trades, sourcing, and availability.
• Escalate pricing negotiations, special requests, and important customer concerns for approval.
• Help convert customer inquiries into successful sales.

4. Online Marketplace & Account Management

• Manage our business presence across platforms including Facebook Marketplace, Instagram, eBay, Chrono24, and our website.
• Create and maintain accurate, high-quality listings.
• Monitor messages, offers, orders, and account notifications.
• Assist with order processing, shipping coordination, and customer follow-ups.
• Maintain organized records of transactions and customer interactions.
• Ensure all platforms reflect current inventory and availability.

5. General Business & Administrative Support

• Maintain organized digital records, customer information, and sales tracking.
• Prepare regular updates on inventory, inquiries, sales activity, and social media performance.
• Assist with promotions, product launches, and marketing campaigns.
• Identify opportunities to improve efficiency, customer experience, and business operations.
• Handle additional day-to-day administrative and operational responsibilities as needed.

Qualifications & Skills

• Experience managing e-commerce websites, social media accounts, or online businesses.
• Strong written English and professional communication skills.
• Familiarity with Instagram, Facebook, Meta Business Suite, and online selling platforms.
• Ability to create visually appealing content using tools such as Canva or similar applications.
• Strong organizational skills and exceptional attention to detail.
• Comfortable working with spreadsheets, inventory systems, and digital tools.
• Ability to multitask, prioritize responsibilities, and work independently.
• Reliable, responsive, trustworthy, and proactive.

Bonus Qualifications

• Knowledge of luxury watches, particularly Rolex, Omega, Tudor, and Cartier.
• Experience with eBay, Chrono24, or luxury resale businesses.
• Basic photo editing, video editing, and digital marketing skills.
• Experience with customer relationship management (CRM) systems.

What We’re Looking For

We want someone who takes ownership rather than simply waiting for instructions.

The ideal candidate is detail-oriented, communicates professionally, understands the importance of customer service, and can manage multiple platforms without constant supervision.

You don’t need to be a watch expert on day one, but you should be willing to learn.

Position Details

Company: One More …