Chief Product and Technology Officer

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Chief Product and Technology Officer based in the United States.

As Chief Product and Technology Officer, you will define and lead the product and technology vision, aligning innovation with customer needs and long-term business growth.
Reporting directly to the CEO, you will oversee Product, Engineering, Architecture, Platform Operations, Design, Data, and Information Security.
You will drive the integration and modernization of established commerce platforms while ensuring scalability, reliability, security, and operational efficiency.
Working closely with customers, agency partners, and executive stakeholders, you will translate market insights into differentiated products that improve product discovery and digital shopping experiences.
You will champion AI and emerging technologies to accelerate innovation, enhance customer outcomes, and streamline internal workflows.
As a hands-on executive, you will balance strategic investment decisions with execution, financial accountability, and measurable commercial results.
This is an opportunity to build high-performing global teams, strengthen technology capabilities, and shape the future of intelligent commerce in a dynamic SaaS environment.

Accountabilities:

• Product and Technology Strategy: Define and execute a unified product and technology vision aligned with customer needs, market trends, competitive opportunities, and business growth objectives. Identify strategic opportunities in AI-powered commerce, product discovery, personalization, and emerging digital channels.
• Product Leadership and Roadmap Execution: Oversee customer research, product discovery, roadmap development, lifecycle management, and investment prioritization. Balance customer value, commercial potential, engineering capacity, and strategic objectives to deliver measurable business outcomes.
• Platform Integration and Modernization: Lead the integration of established commerce platforms while maintaining product delivery, improving architectural consistency, reducing technical debt, and establishing a scalable foundation for future innovation.
• Customer Experience and Self-Service: Improve product usability, implementation speed, and configuration flexibility for merchants and agency partners. Develop self-service capabilities that reduce dependence on engineering resources, accelerate time to value, and strengthen customer satisfaction.
• Engineering Excellence: Lead global Engineering teams in delivering high-quality software reliably and predictably. Establish strong development practices, clear accountability, effective delivery processes, and a culture of continuous improvement.
• Architecture, Infrastructure, and Security: Oversee software architecture, cloud infrastructure, platform operations, reliability, scalability, information security, and compliance. Ensure technology investments support business continuity, operational resilience, and cost-effective growth.
• AI and Emerging Technology Innovation: Identify, evaluate, and commercialize AI and machine learning capabilities that improve product functionality and customer experiences. Integrate AI into Product and Engineering workflows to increase productivity, software quality, and organizational effectiveness.
• Customer and Commercial Partnerships: Engage directly with customers, agency partners, and prospects to understand business challenges and validate product direction. Collaborate with Sales, Marketing, Customer Success, and Finance on positioning, pricing, launches, strategic commitments, and customer retention.
• Global Leadership and Organizational Development: Recruit, mentor, and develop senior Product and Technology leaders. Establish clear ownership, strengthen leadership capabilities, and foster a collaborative, high-performing culture across distributed teams and international markets.
• Financial Planning and Technology Governance: Own Product and Technology budgets, workforce planning, vendor selection, and strategic investment decisions. Optimize technology spending, manage risks, and balance innovation with profitability, margins, and cost to serve.
• Executive Communication and Stakeholder Alignment: Communicate product strategy, technical priorities, business performance, investment decisions, and material risk…