Salesforce Developer

Senior CRM Developer

Digital Alchemy, A global Marketing Automation Services Provider, provides marketing services and technical support to local and global organizations. We have a network of 8 offices spanning Asia and the Americas. Our philosophy is based on the interaction of 3 transformations, 1. Our personal Transformation to learn and develop, 2. Transformation of the markets we operate in through our work, and 3. Transformation of the world that we live in through the development and support of sustainable enterprises that benefit under privileged communities and reduce the degradation of our environment.

Digital Alchemy is an inclusive and diverse employer, we do not discriminate on any basis including gender, ethnicity, religious background, sexuality and any other factors, we actively recruit for a strong and diverse workforce.

Role Overview:

The Senior CRM Developer is responsible for designing, implementing, and maintaining CRM solutions that effectively support business strategies and objectives. This role involves a combination of technical expertise, strategic thinking, and leadership skills.

Responsibilities :

● Advice and Best Practices: Provide correct and strategic advice to team and clients on best practices related to Salesforce CRM configuration and customisation. ● Development and Customization: Design and develop high-quality Salesforce CRM applications and solutions. Customize existing platforms to meet specific business requirements. ● Integration: Integrate CRM systems with other enterprise systems (e.g., ERP, Marketing Automation) to ensure seamless data flow and functionality. ● Data Management: Manage and ensure the integrity of CRM data. Develop strategies for data acquisition, migration, and maintenance. ● User Support and Training: Provide technical support to CRM users and conduct training sessions to help staff effectively utilize the CRM system. © Digital Alchemy 2026 Confidential ● System Analysis and Design: Analyze business processes and user needs to design CRM solutions that improve customer engagement and business efficiency. ● Project Management: Manage Salesforce CRM projects, including deployment planning and timeline management. ● Technical Leadership: Mentor junior developers and collaborate with cross-functional teams as well as clients to ensure best practices in Salesforce CRM development and implementation. ● Performance Optimization: Monitor system performance, identify issues, and implement optimizations to improve efficiency and user experience. ● Stay Updated: Keep abreast of the latest CRM technologies and trends to propose and implement innovative solutions.

Requirements:

Essential Skills

● Bachelor’s degree in Computer Science, Information Technology, or related field. ● 5+ years of experience in Salesforce CRM development, with a proven track record of successful CRM implementation. ● Strong knowledge of Salesforce CRM platforms and programming languages (e.g., Java, .NET, JavaScript). ● Experience with database management, SQL, and data integration tools. ● Experience in Salesforce Development including APEX, Visualforce, APEX Triggers and Lightning, Page Layout Design, Data Modelling, Security and Visibility ● Having an experience in APEX, Flow, Omnistudio, Data loader and Force.com ● Process Automation: Extensive experience in designing and implementing complex business processes using Process Builder and Flow to automate repetitive tasks and ensure data consistency. © Digital Alchemy 2026 Confidential ● Workflow Rules: Configuring workflow rules to automate standard internal procedures to save time across the organization. ● REST/SOAP APIs: Building integrations with external systems using RESTful and SOAP APIs to enable data exchange between Salesforce and other platforms. ● Excellent analytical and problem-solving skills. ● Consulting skills to ensure the client has confidence and is guided safely and in trusted hands ● Strong communication and leadership abilities.

Desirable Skills:

● Certifications in Salesforce CRM platforms (like Salesforce Certified Developer, Sales Cloud, Service Cloud, etc). ● Experience in cloud computing and mobile application development. ● Project management experience and skills. ● Middleware Integration: Experience with middleware solutions (such as MuleSoft or Informatica) to facilitate seamless data flow between Salesforce and other applications. ● Code Reviews: Conducting thorough code reviews to e…