Assistant Property Manager

Job Overview

We are seeking a dynamic and detail-oriented Assistant Property Manager to join our vibrant property management team. In this role, you will support the overall operation of residential or commercial properties, ensuring smooth day-to-day activities and delivering exceptional service to tenants and clients alike. Your energetic approach and proactive mindset will help foster a welcoming environment, streamline administrative processes, and contribute to the success of our property portfolio. This paid position offers an exciting opportunity to grow within a fast-paced, customer-focused environment where your organizational skills and enthusiasm will truly shine. In addition to the advertised position, we very much support organic growth within the company, with aim to support the successful candidate and help drive them toward becoming a qualified property manager.

– Experience use with Qube software is desirable but not mandatory –

Responsibilities

• Assist in managing tenant relations by addressing inquiries, resolving issues, and providing excellent customer service with professional phone etiquette
• Support lease administration, including data entry into property management software such as Yardi, and maintaining accurate records of leasing activities
• Coordinate property maintenance requests and inspections, ensuring timely resolution of issues to uphold property standards
• Conduct regular property inspections to monitor conditions and identify areas for improvement or necessary repairs
• Help with administrative tasks such as filing, document preparation, and managing correspondence to keep operations running smoothly
• Support upselling efforts by promoting available amenities or lease renewal options to tenants in a friendly and persuasive manner
• Maintain organized records of tenant files, service requests, and financial transactions to ensure compliance and easy access

Qualifications

• Prior office experience or administrative background with strong organizational skills
• Familiarity with Qube or similar property management software is highly desirable
• Experience with data entry, record keeping, and general administrative tasks
• Excellent phone etiquette and communication skills that foster positive interactions with tenants and team members
• Demonstrated ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Basic understanding of property operations or leasing processes is a plus
• A proactive attitude with enthusiasm for providing outstanding customer service

Join us as an Assistant Property Manager and be part of a dedicated team committed to excellence! We value energetic individuals who are eager to learn, grow their careers, and make a meaningful impact in our community. This is a paid opportunity designed for motivated professionals ready to take the next step in property management.

Pay: £27,500.00 per year

Benefits:

• Casual dress
• Employee mentoring programme
• Flexitime
• Sick pay
• Work from home

Work Location: In person