Marketing Assistant

Company Description Universal Groups Pty Ltd, also known as “Universal Group,” is a global company dedicated to serving people and building long-term relationships. Since 2004, the organization has focused on understanding individual needs and respecting the value of clients’ time. Universal Group aims to make access to essential services and benefits easier and faster. The company emphasizes professionalism, reliability, and customer-centered solutions. Team members contribute to a culture that prioritizes support, efficiency, and continuous improvement.

Role Description This is a full-time remote Marketing Assistant role. The Marketing Assistant will support day-to-day marketing activities, including coordinating campaigns, preparing marketing materials, and assisting with online and offline promotional efforts. Responsibilities include conducting basic market research, maintaining customer and prospect databases, and tracking campaign performance. The role also involves supporting customer service and sales teams with marketing-related queries, preparing reports, and ensuring consistent branding across communication channels. The Marketing Assistant will collaborate with internal stakeholders, manage routine administrative tasks related to marketing projects, and help improve processes for better customer and market engagement.

Qualifications

• Candidates should possess strong Communication and Customer Service skills.
• Candidates should possess Market Research and Sales & Marketing skills.
• Candidates should possess foundational Sales skills and an interest in supporting sales initiatives.
• Candidates should possess organizational and time-management skills, with attention to detail.
• Candidates should possess basic digital literacy, including proficiency with office software and online collaboration tools.
• Candidates should possess the ability to work independently in a remote environment and collaborate effectively with a distributed team.
• Relevant experience in marketing support, administration, or customer-facing roles is beneficial.
• A certificate, diploma, or degree in marketing, business, communications, or a related field is an advantage but not mandatory.