Financial Aid Assistant (part-time)

Working Title Financial Aid Assistant (part-time) Role Title Admin and Office Specialist II Role Code 19012 FLSA Nonexempt Pay Band Position Number 275W0008 Agency New River Community College Division New River Community College (Div) Work Location Pulaski - 155 Hiring Range $17 per hour Emergency/Essential Personnel No EEO Category N-No EEO-4 Reporting Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule

Monday-Friday

Sensitive Position No Job Description New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.

The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the

public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.

Duties

• Perform office support functions for the Financial Aid and Advising Office using initiative and good judgment while handling matters in a professional, efficient, and timely manner.
• Assist students and families with the Free Application for Federal Student Aid (FAFSA) completion and verification process.
• Interact with students, potential students, NRCC personnel and the public via telephone, email, virtual meetings, and in-person communication.
• Assist with other tasks as assigned by the Financial Aid Manager.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA’s/Required Qualifications

• Significant work experience in an office setting with demonstrated knowledge of effective office practices.
• Good organizational skills, oral and written communication skills, and computer skills.
• Ability to interact with other personnel in a professional manner and provide excellent customer service to students, faculty/staff, and the public.
• Ability to meet deadlines while working effectively in a fast-paced, team-oriented environment.
• Excellent problem solving and decision-making skills.
• Proficiency with Microsoft office applications.

Additional Considerations

Additional Factors That May Be Considered Include

• Work experience in an educational environment.
• Knowledge and/or experience with PeopleSoft Student Information System (SIS) or other comparable system.

Operation of a State Vehicle No Supervises Employees No Required Travel

No

Posting Number WGE_3372P Recruitment Type General Public - G Number of Vacancies 2 Position End Date (if temporary) Job Open Date 08/19/2026 Job Close Date 12/31/2026 Open Until Filled Yes Agency Website https://www.nr.edu/jobs/ Contact Name Stacie Whitlock Email [email protected] Phone Number 540-674-3635 Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaime…