Clerical Assistant 2

THE POSITION

Step into the role of Clerical Assistant 2 with the Department of Labor & Industry and become part of a mission-driven office. In this position, you will help counselors and staff deliver vital support to participants seeking vocational rehabilitation services. Your reliability and organization help the office stay on track. Build a career where your daily work makes a clear difference.

Apply today to join our team!

DESCRIPTION OF WORK

This role provides essential clerical support that helps counselors and staff keep participant information accurate and accessible. As a Clerical Assistant 2, you will perform the following duties:

• Clerical Support: Prepare, transcribe, and organize documents, notes, and correspondence for counselors
• Record Management: Enter and update participant records, referrals, and service information in CWDS
• Letter Preparation: Generate and format participant letters, reports, and notifications through CWDS
• Case Processing: Complete and file participant case materials, including closures and electronic updates
• Office Assistance: Operate office equipment, assist with mail tasks, and provide clerical backup when needed

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Position’s work hours are negotiable (7.5 hour workday), and the lunch period is 30 or 60 minutes (depending on work hours).
• Telework:You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommo…