Senior Account Manager

Senior Account Manager

Location: London – Hybrid (home-based and office near King’s Cross)

Salary: £60,000–£80,000 depending on experience

Bonus: Performance-based commission/bonus scheme to be agreed

Type: Full-time

The company

Carnevale is a well-established, family-run Italian manufacturer, importer and national distributor of premium Italian food and drink products, employing over 250 people.  We specialise in authentic Italian cheeses, cured meats and fresh pasta, alongside an extensive range of ambient, chilled and frozen foods, wines and provisions. Supplying customers nationwide, we have built a strong reputation across the UK wholesale, foodservice, catering and restaurant sectors for quality, authenticity and reliable service.

About the Role

We are looking for an ambitious and commercially driven Senior Account Manager with a strong food/FMCG background and proven experience in the UK supermarket and retail sector, ideally with direct experience managing an Ocado account.

This is an exciting opportunity for someone who understands the supermarket buying environment inside out – how buyers think, what drives their decisions and, importantly, how to build strong customer relationships and turn this into sustainable sales growth.

You will be responsible for managing and growing existing retail relationships, whilst actively identifying and developing new customers, market opportunities, product gaps and range opportunities.

We are looking for someone who is commercially curious and proactive – someone who doesn’t simply manage established accounts, but understands the market, identifies opportunities and works with buyers to develop new products, ranges and propositions that meet their needs.

What We’re Looking For

• Strong food/FMCG background with proven experience working with Ocado and/or major UK supermarket retailers.
• 3–5 years’ experience within UK food, retail, supermarkets or FMCG.
• A strong understanding of the UK supermarket buying environment and how products are ranged and sold.
• A proven track record of delivering sales growth and maximising commercial opportunities.
• Established relationships with retail buyers and commercial decision-makers.
• The ability to identify gaps within customer ranges, categories and the wider market.
• The ability to identify new product opportunities and confidently present these to buying teams.
• A strong balance of account management and business development, with the drive to grow existing business and identify new opportunities.
• Strong commercial, negotiation and communication skills.
• Excellent internal and external relationship management skills.
• An ambitious and proactive mindset, with a genuine desire to help shape the company’s wider UK retail strategy.

The Opportunity

More than managing an existing portfolio, this is an opportunity to help shape and grow our UK food retail business by developing key relationships, winning new customers and driving commercial opportunities, with the potential to progress into a retail leadership role overseeing and managing a team of Account Managers.

What We Offer

• £60,000–£80,000 salary , depending on experience.
• Performance-based commission/bonus, to be agreed.
• Hybrid working , combining home working with attendance at our office near King’s Cross .
• Car parking available at the office.
• Critical health cover.
• Discounted Italian food products.
• Regular company events and team activities.
• A friendly, collaborative environment where your contribution can have a real impact.