Software Developer (C#, .NET) - Remote

About the Company

EDCi provides infrastructure and contact center technology services to clients across Wisconsin and the Midwest. The company partners with leading technology providers, including Citrix, Cisco, Genesys, IBM, and Microsoft, to deliver technology solutions and support tailored to client needs.

About the Role

EDCi is seeking a Software Developer to join an Agile team and help deliver software solutions that support client business needs. This role involves designing, developing, implementing, and supporting new applications, as well as integrating existing off-the-shelf software. The ideal candidate has a foundation in object-oriented programming, an interest in learning new technologies, and the ability to work across development projects and ongoing support tasks.

Key Responsibilities

• Consult with clients to understand functional requirements and translate them into detailed requirements and design specifications.
• Recommend appropriate hardware and software capacity based on client needs.
• Develop, implement, and support solutions using .NET, C#, Microsoft SQL, React, Azure, and contact center technologies, including telephony and IVR systems.
• Follow development standards and maintain consistent coding practices within Azure DevOps.
• Collaborate with developers on peer reviews and quality assurance.
• Create and contribute to test plans, test cases, and test data to validate functional requirements and ensure successful software delivery.
• Analyze test results, identify and document root causes of failures, and work with the development team to resolve issues.
• Recommend improvements to software reliability, performance, testing practices, and quality assurance processes.
• Balance project development and support responsibilities while meeting project milestones.
• Work independently with minimal supervision and communicate effectively with internal teams and external clients.

Required Qualifications

• Associate’s or bachelor’s degree in an IT-related field.
• Understanding of object-oriented analysis and design.
• Experience with C# or a comparable programming language.
• Willingness and enthusiasm to learn new technologies.
• Ability to manage project and support responsibilities while meeting deadlines.
• Strong communication and collaboration skills.

Preferred Qualifications

Two years of development experience with .NET and React is a plus.

Location and Work Arrangement

Remote – Work from home.

Benefits and Perks

EDCi offers a range of benefits and workplace perks, including paid holidays, vacation, and sick time; health, dental, and vision insurance; a 401(k) plan with employer matching; cell phone reimbursement; a bring-your-own-PC policy; casual dress; and funded training and certifications.