Product Manager – Utilities

Product Manager – UtilitiesHelp Shape the Future of Critical Infrastructure

At Yambay

, we’re helping utilities modernize and secure the systems that keep communities running. Our enterprise software powers mission-critical field operations through modern architecture, AI-driven automation, enterprise mobility, and secure solutions built for complex utility environments.

 

Yambay

provides field-workforce software that carries advanced distribution management out of the control room and into the crews’ hands — outage, switching, damage assessment, restoration. In North America we go to market through a prime channel partner, who owns the customer relationship and delivery. This role gives us our own first-hand line into utility operations alongside that channel — including the utility whose crews are working around a limitation nobody has written a requirement for yet.

We’re looking for a Product Manager

who knows how utility operations work, and how they differ from one utility and state to the next, with the relationships to hear it first-hand. You’ll give Yambay an independent line into what utility operations are actually dealing with. 

You’ll collaborate across Product, Engineering, Customer Success, Sales, and Services teams in the United States and Australia balancing customer needs, market opportunities, technical possibilities, and Yambay’s long-term product strategy.

In this role, you’ll leverage your experience working directly with some of North America’s largest utilities to understand how they operate, where technology can make a difference, and what they need from the next generation of enterprise field solutions. You’ll translate those insights into clear product priorities and work closely with Engineering to bring them to life. You

will take the call and talk straight to provide key input to what we build next.

If you’re passionate about solving complex problems, building enterprise products customers genuinely value, and using emerging technologies to modernize critical infrastructure, we’d love to hear from you.

What You’ll Do:

Own the product roadmap

• Take the goals and initiatives set by the Director of Product Management and turn them into a set of product changes, sequenced and scoped with resourcing needs, dependencies and trade-offs. Done in collaboration with partners and internal teams. Hand off cleanly for engineering.

Re-plan as reality moves

• Rate cases slip, deployments hit scheduling walls. You re-cut the plan early and deliberately, with the reasoning communicated.

Engage the industry on your own initiative

• Get into utility operations rooms outside any sales process, across utilities and states. Work existing relationships and build new ones with operations managers, control-room supervisors, outage and grid-operations leads, grid-modernization and IT/OT people. This is protected time with its own success measure.
• Turn conversations, site visits, RFP patterns and regulatory shifts into an evidenced picture of where the market is going — and draw a hard line between one customer’s request and a scalable product need that holds across utilities.

Work with Customer Success and the Product Analyst teams

• Peers, not reports: they bring live account reality and evidence, you bring market truth and both shape the plan.

What You’ll Own,  and What You Influence

You own:

• Engagement with the electrical utilities market.
• The roadmap, and its adjustment as situations change.
• The quality of the market evidence behind product decisions.

What you Influence:

• The strategic product direction
• The technical product architecture
• Marketing - collateral, positioning, or campaigns.

What You’ll Bring

We’re looking for someone who combines strong product judgment with curiosity, customer empathy, and the ability to turn complex problems into practical, scalable software solutions.

Required Experience & Expertise

• Current, personal relationships

  with operations, control-room, outage or grid-modernization people across several large North American electric utilities — people who will take your call.

• Experience across multiple utilities and/or states

  — as an employee, vendor, implementer, consultant or contractor — and an understanding of how operations, regulation and field practice differ between them.

• Domain Knowledge

  in the field service, network operations, asset management …