Project Manager - Insurance Premium & Credit Control

**Project Manager – EPI & Credit Control London Market Insurance**

Location: London (Hybrid)

Contract: 9 month Initial contract engagement

Industry: London Market / Specialty Insurance

Rate: £900-£1000/day (inside IR35)

We are working with a leading London Market insurance organisation seeking an experienced Project Manager to lead an end-to-end review and transformation of its Estimated Premium Income (EPI) and Credit Control processes.

This is an excellent opportunity to play a key role in improving premium data accuracy, financial controls, reconciliation processes and operational efficiency across a complex insurance environment.

The successful candidate will work closely with Underwriting, Finance, Credit Control, Operations and Actuarial teams to identify process improvements, strengthen governance and define a future-state operating model.

Key Responsibilities

• Lead the end-to-end review of EPI and Credit Control processes, identifying inefficiencies, control gaps and improvement opportunities.
• Develop and manage project plans, milestones, deliverables, risks and dependencies.
• Coordinate Business Analysts, Operational Excellence specialists and business SMEs.
• Oversee the mapping of current processes, data flows, reconciliations and ownership across business functions.
• Identify tactical improvements to be implemented during 2027.
• Support the design of a future-state operating model to improve premium governance, Credit Control effectiveness and financial reconciliation.
• Develop a roadmap and business case for longer-term transformation initiatives.
• Ensure delivery aligns with established project governance and reporting standards.

Essential Experience

• Proven Project Management experience within Insurance, ideally the London Market / Specialty Insurance sector.
• Strong understanding of the end-to-end insurance lifecycle, particularly premium capture, Estimated Premium Income (EPI) and associated processes.
• Good knowledge of Credit Control, premium receivables and reconciliation processes.
• Experience delivering business process improvement, operational transformation or finance-related change initiatives.
• Strong stakeholder management skills, working across Underwriting, Finance, Operations and technology teams.
• Ability to manage competing priorities, drive delivery independently and coordinate cross-functional teams.
• Excellent communication, planning, problem-solving and organisational skills.

Desirable Experience

• Experience working with Policy Administration Systems (PAS), data warehouses or Snowflake.
• Exposure to Finance Transformation, Core Platform Transformation or Target Operating Model (TOM) initiatives.
• Previous experience improving premium data quality, financial controls or reconciliation processes.