Senior Product and Proposition Manager

Join us as a Senior Product and Proposition Manager, accountable for shaping and delivering market‑defining and segment aligned propositions across Barclays UK. You will lead end‑to‑end proposition strategy, with responsibility to own and/or influence customer and colleague journeys, and drive commercial, customer and regulatory outcomes at scale. You will work horizontally across the organisation to manage the full portfolio of propositions, providing enterprise-wide leadership to ensure alignment and consistency. This includes influencing senior stakeholders and driving cohesion so that all propositions across every customer segment deliver as a unified, customer-focused strategy.

To be successful as a Senior Product and Proposition Manager, you should have the following essential skills:

• End‑to‑end product/proposition management experience, including strategy development, lifecycle ownership, and outcome delivery.
• Proven commercial experience with Profit & Loss (P&L) accountability.
• Ability to translate customer needs and insights into effective proposition design; though advanced strategic thinking, customer understanding, and market insight.
• Proven leadership in cross‑functional delivery, influencing senior stakeholders across complex organisations.
• Demonstrated experience in portfolio delivery and execution, managing dependencies to achieve end-to-end outcomes.

Some Other Highly Valued Skills May Include

• Direct experience of digital product ownership.
• Experience within the financial services industry.
• Considerable teamwork, collaboration, and consensus-building abilities.
• Technical mindset with an understanding of technology delivery.
• Strategic perspective with the ability to plan for future needs and opportunities.
• Additional qualifications such as an MBA or expertise in design systems thinking.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in London, Glasgow, Manchester or Northampton.

Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls.

Accountabilities

• Development of customer level strategies & solutions that are tailored to customers’ needs.
• Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
• Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
• Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
• Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
• Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
• Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
• Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product’s performance against set goals.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If manag…