Senior Product Analyst

Trident Consulting is seeking a “Product Analyst” for one of our client. A global leader in business and technology services.

Job Title: Product Analyst

Location: Remote

Job Type: Contract (only W2)

Pay Rate: $70/hr

Work Experience

• 5+ years of relevant product analyst experience (required)

• Experience in data mapping across systems

• Excellent written and verbal communication skills including technical writing skills

• Strong analytical, problem-solving, and technical writing skills

• Strong team player

• Ability to work independently and as part of a team

• Ability to complete tasks with high levels of precision

MUST HAVE SKILLS:

• Proven experience in Jack Henry Core Banking platform (New Digital Core)

• Proven experience in Jack Henry Banno (front end) & Open Anywhere (Onboarding application)

• Design & define training framework for digital channel operations teams

• Define training documents for new digital channel operations team

• Define a training matrix structure for L0-L3 tiered support across Jack Henry & 3rd party applications and their scope of service

• Execute training for operations team members (L0-L3 levels)

• Guide users on self-service capabilities for L0 level support

About Trident Consulting

Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.

We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.

Learn more: www.tridentconsultinginc.com