Office Administrative Assistant

About Oasis Mental Health Services

Oasis Mental Health Services is a growing mental health practice dedicated to providing compassionate, accessible, and individualized psychiatric care. We are looking for a professional, organized, and patient-focused Office Administrative Assistant to join our team and support our daily office operations.

Key Responsibilities

• Serve as the first point of contact for patients, providing a warm, professional, and welcoming experience.
• Answer incoming phone calls, respond to patient inquiries, and direct calls appropriately.
• Schedule, confirm, and coordinate patient appointments.
• Assist with patient registration, intake paperwork, and updating electronic health records (EHR).
• Support front desk operations and maintain accurate administrative records.
• Assist with insurance verification, patient follow-ups, and other routine administrative tasks.
• Communicate professionally with patients, providers, and other team members.
• Maintain patient confidentiality and comply with HIPAA privacy requirements.
• Perform other administrative duties as needed to ensure smooth clinic operations.

Qualifications

• Previous experience in an administrative, front desk, medical office, or healthcare setting preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with computers, email, and scheduling systems.
• Ability to multitask, work independently, and function effectively in a fast-paced environment.
• Compassionate, patient-centered attitude and professional demeanor.
• Knowledge of HIPAA and patient confidentiality requirements is a plus.

Pay: $17.00 - $25.89 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Remote