Job Closed
Customer Service Representative 1 – HRIS & Workday
- Source: LinkedIn
- Tranzeal Incorporated
- Remote
- Denver
- Mid level
Job Description
Hiring: Customer Service Representative 1 – HRIS & Workday
📍 Location: Remote
🕒 Shift: Between 6:00 AM and 9:00 PM EST
Job Description:
We are looking for a Representative 1 – TM Support to provide HR support and customer service in a call center environment. The role involves handling inbound calls, chat inquiries, and support queues while assisting employees with Workday HRIS and general HR-related questions.
Key Responsibilities:
- Handle inbound calls, chat inquiries, and support queue requests.
- Assist with Workday HRIS troubleshooting and user guidance.
- Answer general HR, employee services, policy, and procedure-related questions.
- Escalate complex issues to the appropriate departments.
- Coordinate with Payroll, HRIS, and other internal teams.
- Maintain accurate records of calls, inquiries, and resolutions.
- Use knowledge bases and job aids to provide support.
Required Qualifications:
- High School Diploma or equivalent.
- Strong verbal and written communication skills.
- Customer service or call center experience preferred.
- Familiarity with Workday or other HR systems is a plus.
- Strong problem-solving and documentation skills.
Interested candidates can share their updated resumes.
Skills
- workday
- provide-support
This job is no longer accepting applications.
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