WestWorld Customer Service Rep - Part-time

Introduction

Join a dynamic, customer-focused team at WestWorld where your passion for service, attention to detail, and commitment to community make a real impact every day. As a Customer Service Representative, you’ll be at the heart of connecting people to essential City services, helping residents, visitors, and businesses with professionalism, care, and a welcoming spirit. If you thrive in a fast-paced environment, enjoy problem-solving, and value working with a diverse group of customers and colleagues, we invite you to bring your talents to a place that supports growth, celebrates teamwork, and is dedicated to delivering exceptional service. Step into a role where your contributions matter, apply today and help us keep Scottsdale running strong.

About the Position:

Customer Service Representative performs entry-level administrative duties to include, but not limited to, accounting, cashiering, customer service, cash reconciliation and cash collection.

Please Note: Be sure to check your email junk/spam folders regularly for possible notifications and/or self-schedule interview invitations from Governmentjobs.

Please Note: This recruitment may close earlier than the stated date if a high volume of applications is received. We encourage you to apply as soon as possible to be considered.

Anticipated starting salary for this position may be up to mid-point depending on candidate’s experience and internal equity. The full salary range is listed above and mid-point for this position is $26.81/hour.

Minimum Qualifications

Education and Experience

• A High School diploma or General Educational Development (GED) equivalent.
• One year of customer service experience with the public to include clerical work experience.

Licensing, Certifications, and Other Requirements

• Must possess and maintain a valid, unrestricted driver’s license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver’s licenses must be surrendered within 10 days of relocating to the State of Arizona.
• Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.

Essential Functions

Click here to view the job description and full list of Essential Functions.

Work Environment/Physical Demands

Selection Process:

The application and supplemental questions are essential components of the selection process and must be completed in their entirety for your candidacy to be considered. Please ensure that each section is fully completed and all questions are answered thoroughly. Do not substitute responses with “See Resume.” Incomplete answers, omissions, or partial information may result in disqualification from further consideration.

Applicants whose education, training, and experience most closely align with the requirements of the position may be invited to participate in a selection process, which may include a panel interview. Candidates selected to move forward will be required to successfully complete a post-offer, pre-employment background screening, which may include the following:

• Fingerprinting search of the national FBI Database
• Criminal Background screening
• Drug Screen
• 39-Month Motor Vehicle Department Records Check

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are calculated based on a full-time schedule of 2,080 hours per year and a part-time schedule of 1,040 hours per year. Work experience may at times substitute for education on a year-for-year basis; however, depending on the job classification, education may not be used as a substitute for required work experience.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When advised, reasonable accommodations will be made in order for an “otherwise qualified applicant” with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a dis…