Virtual Administrative Assistant (Remote – 10 hrs/week to start)

Black River Consulting & Investigations is seeking a proactive, reliable, and organized Virtual Administrative & Outreach Assistant to support daily operations, client communication, and outreach activities. This role requires someone who moves quickly, communicates clearly, and delivers consistent results. Starting at approximately 10 hours per week, the position will expand as the firm grows.

You must be comfortable answering calls, returning messages promptly, managing intakes, and pushing outreach forward without waiting for direction.

Responsibilities

• Answer and return phone calls professionally

• Manage client inquiries and intake forms

• Send outreach emails and follow‑ups daily

• Build and maintain lead lists

• Provide daily updates and weekly deliverables

• Schedule appointments and manage calendars

• Organize digital files and maintain clean records

• Support ongoing projects and push tasks forward proactively

Requirements

• Strong communication skills (phone + email)

• Reliable availability during agreed‑upon hours

• Ability to work independently and stay accountable

• Experience with administrative support or outreach

• Organized, detail‑oriented, and proactive

• Comfortable using Google Workspace (Gmail, Docs, Sheets)

• Professional phone etiquette

• Ability to move tasks forward without being prompted

Hours & Compensation

• 10 hours/week to start

• Growth to 20–30 hours as the firm expands

• $20–$24/hour (contract, remote)

Who This Role Is For

This role is ideal for someone who is:

• Hungry for consistent work

• Comfortable with phones and outreach

• Able to deliver results without hand‑holding

• Looking to grow with a fast‑moving consulting firm

Pay: $20.00-$24.00 per hour

Work Location: Remote