Social Media & Marketing Assistant

About us

We are an established and growing hospitality business with a restaurant, rooms, events, afternoon teas, and retail offerings. We’re looking for an experienced and creative Social Media & Marketing Assistant to help strengthen our online presence, engage with customers, and support our ongoing marketing activities.

This is a flexible remote position, ideal for an experienced marketing professional seeking part-time work with the freedom to work from home.

Job Summary

We are looking for someone who can take ownership of our social media channels and assist with broader marketing activities to help drive customer engagement, bookings, and revenue.

Responsibilities will include:

• Planning and scheduling social media content
• Creating engaging posts, stories, and promotional campaigns
• Managing Facebook, Instagram, TikTok, and other relevant platforms
• Responding to comments and messages when required
• Growing audience engagement and brand awareness
• Assisting with email marketing campaigns
• Supporting seasonal promotions and special events
• Creating marketing materials and promotional content
• Monitoring social media and marketing performance
• Suggesting new ideas to increase bookings, voucher sales, and customer retention

Responsibilities

• Essential:
• Minimum 5 years’ experience in social media management and marketing
• Strong content creation and copywriting skills
• Experience with Facebook, Instagram, TikTok, and Canva or Photoshop
• Familiarity with Meta Business Suite and social media scheduling tools (including Whatsapp)
• Excellent written English
• Self-motivated and able to work independently
• Reliable internet connection and home-working setup

Skills

• Hospitality, restaurant, hotel, tourism, or retail experience
• Experience with email marketing platforms
• Basic graphic design skills
• Experience running paid social media campaigns

What We’re Looking For

We’re seeking someone who doesn’t just post content but understands how to turn social media into bookings, enquiries, and sales. You’ll be proactive, creative, organised, and confident bringing fresh ideas to the table.

Please apply with:

• Your CV
• Links to social media accounts or brands you have managed
• Examples of content you have created
• A brief summary of your marketing experience and achievements

Pay: £14.00-£15.00 per hour

Expected hours: 5.0 per week

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Discounted or free food
• Employee discount
• Flexitime
• On-site parking
• Store discount
• Work from home

Application question(s):

• Have you previously worked with hospitality, restaurants, hotels, or tourism businesses?
• Which design tools are you proficient in (Canva, Adobe Creative Suite, etc.

Experience:

• social media marketing: 3 years (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in New Milton BH25 7DZ