Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Director of Product Management will play a key role in helping lead our innovative approach to building and delivering advanced solutions to our customers and partners. You will manage a team of product managers and collaborate closely with engineering teams, business stakeholders, and user experience design teams to develop modern solutions for our core business. This person will define and communicate strategy as well as day-to-day decisions regarding product development and product releases.

What You’ll Do

• Define and drive product strategy/vision with clear, supportable objectives and long-term vision for your area of ownership.
• Own & communicate the product vision for your area of ownership. Guide the process for creating product roadmaps that balance the flexibility of Agile development with long-term planning needs of the org.
• Establish product priorities, align strategic objectives and oversee the management & optimization of workflows, meetings and the product feedback process.
• Craft KPIs & milestones for your team and products.
• Lead, mentor, and inspire a team of product leaders, fostering a culture of innovation and excellence.
• Own difficult conversations, act calmly, and maintain accountability. Create connections between pods and functional groups to resolve dependencies and project blockers. Actively share knowledge across teams.
• Invest in the professional growth of your team by identifying development opportunities, providing constructive feedback, and fostering a culture of continuous learning.
• Collaborate with cross-functional leaders to ensure product delivery and quality goals are achieved & maintained.
• Ensure that products meet high standards of quality and reliability before they are released to customers. Oversee testing strategies and gather user feedback to drive further improvements.

What You’ll Bring

• 8+ years of software/technology Product Management experience. Equivalent experience in strategic marketing, business management, or other related technology functions is acceptable
• Successful track record of building and leading high performing Product teams with a focus on collaboration & innovation
• Successful track record in software/technology product management and delivering features in an iterative and fast-paced environment
• Superior interpersonal and communication skills that bridge the gap between business and engineering teams
• Strong technical background or understanding of software development processes, allowing effective communication with engineering teams.
• Ability to use data to gain product insights, validate risk, and demonstrate those risks and insights in a meaningful way

ST2

• Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, ad…