In-House Social Media Manager

Job Summary

We are seeking an energetic and proactive In-House Social Media Manager to elevate our brand presence across digital platforms. This dynamic role involves crafting compelling content, managing daily social media activities, and fostering positive public relations to engage our community and enhance our reputation. The ideal candidate will be passionate about storytelling, skilled in social media management, and eager to drive brand awareness through innovative campaigns. Join us to shape our online voice and connect authentically with our audience!

Responsibilities

• Provide exceptional customer service as the point of contact in the reception area
• Develop and execute comprehensive social media strategies aligned with brand goals to increase engagement and followers.
• Create, curate, and schedule engaging content across multiple platforms including Facebook, Instagram, Twitter, and TikTok.
• Monitor social media channels daily, responding promptly to comments, messages, and inquiries to foster community interaction.
• Collaborate with marketing, PR, and creative teams to coordinate campaigns that promote brand initiatives and events.
• Track performance metrics using analytics tools; analyze data to optimize content strategies and improve outreach effectiveness.
• Manage public relations activities by cultivating positive relationships with media outlets, influencers, and community partners.
• Stay current on social media trends, platform updates, and best practices to ensure innovative and compliant content delivery.
• Handle enquiries professionally and efficiently.

Skills

• Proven experience in social media management with a strong portfolio of successful campaigns.
• Great customer service skills.
• Excellent written communication skills with the ability to craft compelling narratives tailored to diverse audiences.
• Strong understanding of public relations principles and experience in managing media relationships.
• Proficiency with social media management tools such as Hootsuite, Buffer, or Sprout Social.
• Ability to analyse data insights and translate them into actionable strategies for growth.
• Creative mindset with a keen eye for visual storytelling and branding consistency.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment.

Pay: Up to £13.00 per hour

Work Location: In person