Senior Project Manager

Hybrid, with 2 days a week in the office

About Greenpark

Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our raison d’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and social content to help brands create meaningful connections that impact people’s lives. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.

Want the real inside scoop? Our Playbook gives you a peek into how we work, collaborate, and get things done at Greenpark. Check it out here

Our Values

As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive ’, ‘ Acting Together ’, ‘ With Kindness ’ are the values that guide us.

About the role

The Senior Project Manager strengthens the core of Greenpark’s EMEA Delivery team. You will independently lead several complex digital projects and workstreams from brief to completion, coordinating specialist teams and managing competing priorities. You will own project plans, resources, budgets, risks and documentation, keeping clients and colleagues informed and resolving problems proactively. You will use approved AI tools where they improve delivery, applying sound judgement and appropriate human review Working within Greenpark’s delivery standards, you will also coach less experienced PMs and contribute practical improvements based on project experience. This role is UK-based.

What you’ll do

Client delivery

• Independently lead multiple complex projects and workstreams, managing agreed scope, timelines, budgets and quality.
• Work with Client Services and specialists to define deliverables, estimates, assumptions, exclusions and acceptance criteria.
• Lead project setup and kick-offs. Create and maintain delivery plans covering milestones, dependencies, responsibilities, review stages and approvals.
• Anticipate risks, assess their likelihood and impact, and agree mitigation. Resolve issues and lead recovery planning, escalating matters beyond your authority with options and a recommendation.
• Assess the impact of scope changes on time, cost and resources, and obtain approval before committing to revised delivery.
• Build trusted relationships with clients and internal teams. Lead clear delivery communications, secure decisions and negotiate achievable priorities.
• Support pitches and scope extensions with realistic estimates, delivery approaches, resource requirements and risks.

Resourcing, forecasting & commercial delivery

• Forecast the skills and hours required for assigned projects, secure bookings through the greed resourcing process and coordinate specialist inputs and handovers.
• Identify resource conflicts early and work with resource and discipline leads to agree solutions.
• Build project estimates and budgets with specialists and secure approval before work begins.
• Track actual and committed costs, forecast cost to complete, monitor margin and act on variances.
• Maintain accurate project data and contribute reliable assigned-account revenue forecasts with Client Services and Finance, making assumptions and risks clear.
• Coordinate purchase-order and invoicing requirements, and complete project financial reconciliation with Finance.

Team & practice

• Keep project documentation accurate, current and useful, including status reports, risks, assumptions, issues, dependencies, decisions, actions and change records. Remain accountable for accuracy and follow-through when updates are delegated.
• Apply Greenpark’s delivery standards and maintain reliable information in its project-management and job-costing systems.
• Build specialist quality reviews, relevant rights and claims checks, client approvals and launch readiness into project workflows. Coordinate measurement requirements with specialists where relevant.
• Confirm acceptance, complete handovers and lead project closure and retrospectives. Assign and follow through on agreed actions.
• Raise wider improvement opportunities with the Head of Delivery.

**AI-enabled deli…