Senior AI Software Engineer

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

About Law & Regulations
Law & Regulations delivers expert legal services that protect Allstate and its customers while ensuring compliance with evolving regulatory and ethical standards. We provide comprehensive support across claims litigation, complex corporate transactions, and enterprise-wide compliance programs, enabling the business to confidently navigate today’s legal landscape.
By leveraging innovative legal strategies, modern technology, and emerging AI capabilities, we promote seamless collaboration, proactive risk management, intelligent decision-making, and effective problem solving across the organization. We demonstrate our core values through integrity, accountability, collaboration, and excellence. We are trusted legal advisors who place the needs of our customers and business partners at the heart of everything we do. We value each other, seek feedback, and take meaningful action to continuously improve.
As our legal technology ecosystem evolves, we embrace Generative AI, intelligent automation, and data-driven innovation to enhance operational efficiency, knowledge management, and service delivery while maintaining the highest standards of governance, security, privacy, and responsible AI.
Our collective success is enabled by collaboration across all areas of responsibility within Allstate and by upholding the legal and ethical foundation that drives business performance.
What We Deliver
Exceptional Legal Support: Expert counsel and representation that safeguard Allstate’s interests and support our customers.
Compliance & Ethical Governance: Oversight of enterprise-wide privacy, regulatory compliance, and ethics programs.
Innovative Legal Operations: Use of agile processes, Generative AI, and modern technologies to enhance operational efficiency, knowledge discovery, and service delivery.
Job Summary
The AI Software Engineer designs, develops, deploys, and supports secure AI-powered enterprise applications, intelligent automation solutions, and system integrations that enable critical business operations. Working across backend services, frontend experiences, cloud-native architectures, and AI engineering, this role delivers scalable, reliable solutions to complex business challenges.
The ideal candidate combines software engineering expertise with hands-on experience in Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Agentic AI frameworks, and cloud-native technologies. This role includes ownership of technical solutions, participation in architectural discussions, and collaboration with business, legal, and technology teams to deliver innovative AI-driven products while adhering to governance, compliance, privacy, and security standards.

Key Responsibilities

·    Design, develop, and maintain backend services and APIs using modern frameworks (e.g., Java Spring Boot, Node.js, or Python FastAPI).

·    Integrate and deploy Generative AI models (e.g., OpenAI, Hugging Face, LangChain) into production environments.

·    Design and implement solutions leveraging LLMs, Generative AI, Agentic AI, and Retrieval-Augmented Generation (RAG) architectures.

·    Fine-tune and optimize LLMs for specific use cases.

·    Collaborate with product managers, architects, and cross-functional teams to define technical solutions and deliver business outcomes.

·    Integrate AI/ML services and APIs into enterprise applications while following engineering and security best practices.

·    Develop intelligent automation solutions that improve productivity, user experience, and operational efficiency.

·    Troubleshoot, optimize, and enhance application performance, scalability, and reliability.

·    Contribute to technical documentation, architecture discussions, and continuous improvement initiatives.

·    Deploy and manage applications on cloud platforms, preferably Microsoft Azure.

·    Participate in Agile ceremonies, including daily standups, sprint planning, backlog refinement, and retrospectives. …