Virtual Assistant Passionate to Make a Difference – Australian Company, Day Time Hours WFH

This is a remote position.

Make a Difference. Support Healthcare Excellence. Join a Purpose-Driven Team.

Succeed Practice Management is looking for a highly organised, proactive, and tech-savvy virtual assistant to support a single Australian healthcare business. This permanent role offers flexibility, autonomy, and the opportunity to contribute to the operational success of an allied health organisation.

About Us

At Succeed Practice Management, we provide in-house quality services at outsourced value. Our mission is to support medical and allied health businesses to scale without hassle or hindrance. We ensure that systems, processes, and interactions run seamlessly, allowing healthcare professionals to focus on delivering exceptional care.

Our Values

Commitment

Cooperation

Teamwork

Reliability

Trustworthiness

Efficiency

Hard-working

Expertise

Positivity

Professionalism

Role Overview

This permanent role requires a high level of attention to detail and strong organisational skills. You will focus on administrative and operational tasks that support the healthcare business, helping improve efficiency and client satisfaction.

Key Responsibilities

Administrative support – manage emails, calendars, and client bookings

Client engagement – respond to client enquiries, assist with rescheduling, and ensure client records are updated

Operational support – process invoices, track cancellations, and update CRM systems, including Microsoft 365 and practice management software like Splose

Data entry and documentation – maintain and organise important client and business records

Communication – answer phone calls and website chats, ensuring prompt and professional responses

Process optimisation – assist in identifying and implementing workflow improvements to enhance efficiency

What We’re Looking For

Experience as a virtual assistant, preferably in the healthcare or allied health sector

Strong organisational and time management skills

Proficiency in Microsoft Office 365, Outlook, and CRM systems like Splose

Excellent written and verbal communication skills

Ability to work independently and prioritise tasks effectively

Familiarity with automation tools like Power Automate, Zapier, or Zoho Flow is an advantage

Why Work With Us

Flexibility – work remotely while contributing to meaningful outcomes

Impact – play a key role in supporting healthcare professionals as they provide life-changing services

Growth opportunities – access professional development and opportunities to expand your skill set

Pay – PHP31,000 per month take-home, after tax and employee statutory deductions. Employer contributions and 13th-month pay are additional.

Work Expectations

Location – remote permanent role

Schedule – flexible, with some overlap needed during core team hours of 6:00 AM to 3:00 PM Philippine time

Equipment and Internet Requirements

To ensure efficiency in this role, the following equipment and internet setup are required:

Desktop or laptop with an Intel i5 processor or higher and at least 8GB of RAM

Stable internet connection with a minimum speed of 40 Mbps and a backup connection

Noise-cancelling headphones and a working web camera for video meetings

A quiet, professional workspace

How to Apply

If this sounds like the perfect role for you, we’d love to hear from you. Please apply through this listing by uploading:

Your CV

A cover letter detailing your experience and why you’re a great fit for this role

A link to a short video introducing yourself, specifically naming Succeed Practice Management in your video, and explaining your interest in this opportunity.

A link to evidence of meeting internet and device specifications

This is a permanent position.

Join a Team That Delivers Excellence

At Succeed Practice Management, we don’t just offer jobs, we offer careers built on trust, teamwork, and professionalism. When you work with us, you’re not just assisting with operations, you’re helping a healthcare business run efficiently so they can focus on delivering life-changing care to clients.

Apply today and be part of something bigger.