Customer Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : SAP SuccessFactors Recruiting, Generative AI

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

AI Powered Tech Talent You will design, configure, and enhance SAP SuccessFactors Recruiting (RCM/RMK) solutions while leveraging AI assisted development tools and copilots to accelerate requirement analysis, configuration, testing, documentation, and troubleshooting. The role focuses on delivering efficient, compliant, and user friendly recruiting processes while integrating pre built AI capabilities to improve hiring efficiency, data quality, and candidate experiencewithout requiring any advanced AI engineering.

Key Responsibilities

Recruiting Functional & Technical Delivery

Configure and support SAP SF Recruiting components including:

• Job Requisitions & Approvals
• Job Postings & Recruiting Marketing (RMK)
• Candidate Application & Profile Management
• Interview Scheduling & Recruiting Workflows
• Offer Management & Onboarding Hand offs

Use AI copilots to accelerate:

• Specification creation (FS/TS/user stories)
• Validation of rules, templates, and workflows
• Test case generation for requisitions, candidate flows, and approvals
• Documentation automation for recruiting processes

Execute end to end solution delivery: requirements gathering, solution design, configuration, SIT/UAT, deployment, and hypercare.

Integrate Recruiting with Employee Central, Onboarding, HRIS Sync, job boards, and third party recruiting systems.

AI Assisted Productivity

Apply AI copilots for:

• Requirement summarization (e.g., req form changes, workflow updates)
• Candidate flow analysis and quality checks
• Error pattern detection in requisitions, workflows, and integrations
• Auto generation of knowledge artifacts and training material

Integrate pre built AI services beneficial to recruiting, such as:

• Automated job description enhancement
• Intelligent applicant classification or tagging
• AI summarization of candidate profiles or interview notes
• Identifying bottlenecks in hiring workflows

Use LLM assisted troubleshooting to reduce issue resolution time for workflows, templates, and recruitment pipelines.

Governance, Compliance & Collaboration

Ensure all recruiting processes comply with local/global hiring regulations, data privacy policies, and audit requirements.

Participate in workshops, solution walkthroughs, configuration reviews, and process optimization discussions supported by AI generated insights.

Collaborate with Talent Acquisition teams, HR Ops, EC/Onboarding teams, external vendors, and technical integration teams.

Contribute to reusable recruiting templates, test packs, and AI augmented best practices.

Required Skills & Experience

SuccessFactors Recruiting Expertise

Hands on experience with SAP SF Recruiting (RCM) and Recruiting Marketing (RMK).

Understanding of requisition templates, application templates, candidate profile management, and recruiting workflows.

Familiarity with integration points across EC, Onboarding, job boards, and recruiting vendors.

AI Ready Skills

Experience using AI copilots, documentation automation tools, and AI enabled test accelerators.

Ability to incorporate pre built AI services (not custom AI models) into hiring workflows for insights and productivity.

Understanding of responsible AI usage in HR contexts, especially hiring fairness and data privacy.

General Professional Skills

Strong analytical ability to troubleshoot workflow, template, or integration issues.

Skill in translating recruiting processes into scalable system configurations.

Strong communication and collaboration skills across HR and IT teams.

Continuous learning mindset with comfort using AI assisted productivity tools.

Good To Have

SAP SuccessFactors Recruiting Certification (RCM/RMK).

Experience With Global Hiring Processes And Compliance Requirements.

Exposure to recruiting analytics tools or candidate experience platforms.

Familiarity with integration tools (CPI/Boomi).

Outcome Expectations

Deliver faster, more accurate SAP Recruiting solutions u…