Principal Product Marketing Manager, Zero Trust for Agentic AI

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role We are looking for a Principal Product Marketing Manager – Zero Trust for Agentic AI to join our team. This is as remote-eligible role for candidates located in the Pacific time zone, reporting to the VP, Product Marketing – AI Security in the Marketing department. AI agents are no longer a concept — they are in production today, acting autonomously, accessing sensitive systems, and making decisions on behalf of the organizations that built them. The security industry has barely begun to catch up. As the Principal PMM for Zero Trust for Agentic AI, you will help define how enterprises think about this problem — and why Zscaler is uniquely positioned to solve it. You will build the vocabulary, the narratives, and the go-to-market foundation for one of the most consequential emerging security challenges of our time.

This role is for someone energized by ambiguity, obsessed with getting ahead of the curve, and bold enough to take a position before the market has made up its mind.

What You’ll Do (Role Expectations)

• Own positioning, messaging, and end-to-end marketing strategy for Zero Trust for Agentic AI—articulating how Zero Trust principles apply to autonomous non-human identities, while driving core deliverables like solution briefs, pitch decks, web messaging, and sales enablement tools.
• Build the market education foundation, developing the content and frameworks necessary to help buyers understand agentic AI risk before they can fully articulate it themselves, establishing Zscaler as the authoritative voice in this emerging category.
• Define buyer personas across a cross-functional buying center, mapping the specific needs and motivations of Security Architects, Identity/IAM teams, Cloud Security, DevSecOps, AppSec practitioners, and CISOs navigating AI governance mandates.
• Partner with Product Management to translate early-stage technical capabilities into compelling market narratives and help shape product evolution based on customer insights and market intelligence.
• Engage continuously with customers, analysts, and the security research community to sharpen your point of view and ensure Zscaler stays ahead of the evolving agentic AI threat landscape.

Who You Are (Success Profile)

• You are relentlessly curious. Agentic AI security is being written in real time — no established playbook, no mature analyst category. You thrive in that environment. You read the research, talk to customers, and form your own point of view, because your curiosity is what makes you credible and keeps Zscaler ahead.
• You have the courage to be bold. Category creation requires conviction. You’re willing to name a problem before the market has named it and build a narrative that challenges how buyers currently think. Safe, hedged messaging doesn’t create categories — bold, clear points of view do.
• You care deeply. You hold your work to an uncompromising standard — the word choice, the argument structure, the clarity of a slide. You obsess over getting it right because you believe that quality of work is a form of respect for your audience, and that caring about the craft is what separates good from great.
• You thrive in ambiguity and act like an owner — navigating seamlessly between high-level strategy and hands-on execution, with integrity and a bias for action.
• You are a high-trust collaborator. Ambitious for the team, not j…