Healthcare Office Assistant

Part-Time Remote Healthcare Operations Assistant

Location: Remote – Northern Virginia and Texas

We are seeking a Part-Time Remote Healthcare Operations Assistant to support our growing behavioral therapy, PT, OT, and ST home-care services in Northern Virginia.

Responsibilities

• Coordinate scheduling for BCBAs, RBTs, PTs, OTs, and STs/SLPs.
• Communicate with patients, families, physicians’ offices, therapists, and referral sources.
• Obtain and track insurance pre-authorizations and approvals for services.
• Follow up on referrals, new patients, and physician orders.
• Assist with business development and sales, including developing new referral sources and client relationships.
• Oversee the billing and coding team to ensure claims are submitted accurately and timely.
• Monitor outstanding claims, denials, and billing issues and follow up with the appropriate team.
• Maintain accurate patient, referral, authorization, and scheduling information.
• Help coordinate daily operations and identify scheduling or staffing gaps.

Qualifications

• Healthcare administration, home health, behavioral health, therapy, or medical office experience preferred.
• Experience with insurance authorizations, billing/coding, scheduling, and referrals strongly preferred.
• Excellent communication and follow-up skills.
• Organized, reliable, and able to work independently remotely.
• Comfortable communicating with healthcare providers and insurance companies.
• Experience with ABA/BCBA/RBT and/or PT/OT/ST services is a plus.

Part-Time: Approximately 10- 20 hours per week, with potential for additional hours as the company grows.

Pay: $22.00 - $25.00 per hour

Work Location: Remote