Virtual Medical Administrative Assistant(Work From Home)

Job Overview

Join our dynamic healthcare team as a Virtual Medical Administrative Assistant, working from the comfort of your home! In this vital role, you will provide exceptional administrative support to medical practices, ensuring smooth operations and excellent patient service. Your expertise in electronic health records (EHR), medical billing, and clinical documentation will help streamline workflows, enhance patient care, and maintain compliance with healthcare regulations. This position offers an exciting opportunity to leverage your medical office experience and technical skills in a flexible, remote environment dedicated to improving healthcare delivery.

Responsibilities

• Manage electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and other EMR platforms to ensure accurate documentation and efficient retrieval of patient information
• Assist with medical billing and coding processes, including CPT coding, ICD-9, ICD-10, and ICD-10 coding for accurate reimbursement and recordkeeping
• Review clinical documentation for completeness, accuracy, and compliance with HIPAA and other confidentiality policies
• Coordinate appointment scheduling and patient follow-ups via phone or electronic communication while maintaining professional phone etiquette
• Support medical office operations by managing patient records, verifying insurance coverage including Medicare and health insurance details, and processing payments or collections when necessary
• Communicate effectively with patients, healthcare providers, and insurance companies to resolve billing issues or clarify medical information
• Maintain strict adherence to clinical confidentiality policies while handling sensitive health information with care and professionalism

Skills

• Extensive experience with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks; familiarity with electronic health records management is essential
• Strong knowledge of medical billing procedures including CPT coding, ICD-9/10 coding, Medicare regulations, and health insurance processes
• Proficiency in Microsoft Office Suite (Word, Excel) along with excellent typing skills (including 10-key typing) for efficient data entry and documentation review
• Bilingual abilities are a plus to enhance patient communication across diverse populations
• Clinic experience or healthcare setting background is highly preferred to understand clinical workflows and terminology
• Exceptional customer service skills with the ability to handle phone communication professionally and courteously
• Knowledge of HIPAA compliance standards and clinical confidentiality policies to ensure data security
• Strong organizational skills for managing multiple tasks such as appointment scheduling, medical records management, and documentation review
• Ability to work independently in a remote environment while maintaining high productivity levels

Embark on a rewarding career that combines your healthcare expertise with the flexibility of remote work! We are committed to supporting your professional growth while providing a positive work environment focused on excellence in patient care.

Pay: $240,000.00 - $300,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):
*
**Applicants must be 30 years or older. Please provide your Date of Birth (DOB). For example: MM/DD/YYYY.communication.**

• **Please provide your email address for further communication.**

Work Location: In person