Lead Software Engineer(Travel Domain)
- Source: Naukri
- Capgemini
- On-site
- Bengaluru
- Full-Time
- Senior
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations
Your Role
As a member of the Second Line Support team, you are fully responsible for delivering exceptional technical customer service. You act as a key point of contact, consistently approachable and responsive to both customers and business partners.
Key Skills required : Potential candidates should have prior experience of working with Online Booking Tools and should have Travel domain knowledge / experience.
Your Profile
Key Responsibilities :
- Customer Support Issue Resolution.
- Relationship Management
Product Enhancement Coordination - Quality Assurance Documentation
- Escalation Root Cause Analysis
- Service Excellence
What you’’'’ll love about working here :
- Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini.
- Also get to participate in internal sports events, yoga challenges, or marathons.
- At Capgemini, you can work on cutting -edge projects in tech and engineering with industry leaders or create solutionsto overcome societal and environmental challenges.
Skills
- root-cause
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