Medical Administrative Assistant(Work From Home)

Overview

Join our dynamic healthcare team as a Medical Administrative Assistant working remotely! In this vital role, you’ll be the backbone of efficient clinic operations, providing exceptional administrative support to healthcare providers and patients alike. Your expertise in electronic health records management, medical billing, and patient service will help streamline workflows and ensure top-quality care delivery from the comfort of your home. This position offers an exciting opportunity to contribute to a fast-paced medical environment while enjoying the flexibility of remote work.

Responsibilities

• Manage electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and other EMR platforms to ensure accurate documentation and easy retrieval of patient information.
• Assist with medical billing and collection processes, including insurance claims submission, follow-up on unpaid accounts, and Medicare/Medicaid coordination.
• Review clinical documentation for completeness and accuracy, ensuring compliance with HIPAA and clinical confidentiality policies.
• Schedule patient appointments and coordinate care plans using medical office management software while maintaining efficient front desk operations remotely.
• Communicate professionally with patients via phone and email, providing excellent customer service and answering inquiries related to health insurance, appointment scheduling, or medical records.
• Support medical coding activities by applying CPT codes, ICD-9/10 coding standards, and ensuring proper documentation review for billing accuracy.
• Maintain organized filing systems for medical records, ensuring compliance with health information management standards and legal requirements.
• Demonstrate proficiency in Microsoft Office tools for report generation, data entry, and correspondence related to medical administrative tasks.

Qualifications

• Proven experience in a medical office setting with familiarity in clinic operations, front desk duties, or medical receptionist roles.
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; experience with electronic health record management is highly preferred.
• Solid understanding of medical billing procedures, insurance claims processing—including Medicare—and CPT/ICD coding standards (ICD-9/10).
• Knowledge of HIPAA regulations and clinical confidentiality policies to safeguard patient information at all times.
• Excellent computer skills with proficiency in Microsoft Office Suite; typing speed of at least 10 key digits per minute is advantageous.
• Exceptional phone etiquette combined with strong communication skills to provide outstanding patient service remotely.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Clinic experience or dental clinic background is beneficial but not mandatory; a strong foundation in healthcare administrative support is essential.
• Ability to multitask efficiently while maintaining attention to detail in documentation review and data entry tasks.

Embark on a rewarding career that combines your healthcare knowledge with the flexibility of working from home! We’re committed to supporting your professional growth while fostering a positive work environment that values your contributions every step of the way.

Pay: $24.01 - $28.91 per hour

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please provide your email address for further communication.

Work Location: In person