Senior Technical Product Manager, Data Services

At ACT, Your Work Makes a Difference Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better – we’ve never been more sure of our purpose.

ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive, equitable environment in which every team member has an opportunity to grow.

We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible health and dependent spending accounts, 401(k) retirement savings with company match, paid holidays, paid time off, and so much more. You can find a comprehensive list of our benefits here.

We are seeking a Senior Technical Product Manager of Data Services to help us fulfill that mission.

The Senior Technical Product Manager of Data Services guides the strategic direction and execution of data management around the B2G registration and reporting platforms at ACT. This role blends platform-level leadership with data strategy and product management, reporting to the VP of K12 Education. The Senior Technical Product Manager will collaborate with external B2G customers and across technical and business domains, including close partnerships with the MRD and Operations teams, to deliver an end-to-end data and reporting solutions for B2G customers. The role also oversees the development and management of registration, data, and reporting tools used by ACT’s customers, with an emphasis on interoperable and automated solutions, partnering closely with other product managers on the team. This role will also be responsible for contributing to and reviewing RFPs as needed for areas of expertise.

The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $95,000 to $135,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity.

Location: This is a remote position, based in the United States.

Visa: Applicants must be authorized to work in the U.S. without the need for visa sponsorship.

What You Will Be Working On

• Understand market needs and technology trends to produce a roadmap for data and technical reporting services for our institutional customers and stakeholders
• Manage and enhance automated registration, data, and reporting tools for ACT’s customers by writing requirements and partnering with technology teams for execution
• Manage and enhance enrollment and rostering solutions, including the B2B registration tool (ACT Now), to best enable coherent registration through reporting experience
• Define strategic direction for reporting data platforms and both internal and external integrations
• Manage and maintain the registration of institutions, their associated hierarchies, and customer access and permissions for accessing reporting data
• Maintain ongoing knowledge and training in Interoperability standards for education technology to build and maintain a strategic roadmap for data services
• Serve as the product contact for platform consolidation and modernization initiatives that involve B2B registration and reporting
• Partner with technology for implementation of government compliance in our platform ecosystems for NIST, GovRAMP, and FedRAMP certifications
• Provide consultant services for platform data analytics tools for product managers to incorporate into their platforms
• Build custom data delivery to third-party agencies into a scalable product and support relationships with customers to ensure delivery
• Establish customer satisfaction metrics and feedback loops
• Collaborate with architects on epic…