SALES MANAGER – UPWORK BIDDING & IT/AI BUSINESS EXPANSION

Company: Wontel Technologies

Department: Sales & Business Development

Employment Type: Full-Time

Experience Required: 4–8 Years

Salary: [Fixed Salary] + Incentives / Performance Bonus

1. Company Overview

Wontel Technologies is an IT and AI solutions company delivering web development, mobile app development, software development, automation, and AI-powered solutions to global clients. We are expanding our Upwork presence and international client base, and we are looking for a Sales Manager who can independently manage bidding, win projects, handle clients, and scale our IT/AI business.

1. Job Purpose

The Sales Manager will be responsible for managing Wontel Technologies’ Upwork bidding operations, generating qualified leads, converting international clients, and expanding revenue in IT and AI services. The ideal candidate should have strong experience in Upwork proposals, client communication, business development, negotiation, and project scaling.

1. Key ResponsibilitiesA. Upwork Bidding & Lead Generation

· Search and identify relevant IT, software, web, mobile app, automation, and AI projects on Upwork.

· Submit high-quality, customized proposals based on client requirements, budget, timeline, and business goals.

· Maintain daily bidding activity and ensure consistent proposal submissions.

· Track client responses, interview invitations, conversions, and win rates.

· Optimize Wontel’s Upwork agency profile, portfolio, service listings, pricing, and proposal templates.

· Identify genuine, high-value clients and avoid irrelevant or low-budget projects.

· Explore additional platforms such as Freelancer, PeoplePerHour, Guru, LinkedIn, and Clutch for business opportunities.

B. Business Development & Revenue Growth

· Develop and execute sales strategies to grow Wontel’s IT and AI service revenue.

· Identify new international markets, industries, and client segments.

· Conduct discovery calls and understand client requirements, challenges, and expected outcomes.

· Prepare proposals, quotations, Scope of Work documents, presentations, and contracts.

· Negotiate pricing, project scope, delivery timelines, and commercial terms.

· Achieve monthly and quarterly targets for proposals, interviews, project wins, and revenue.

· Identify opportunities to expand business through repeat clients, referrals, and long-term contracts.

C. Client Handling & Account Management

· Communicate professionally with international clients through Upwork messages, email, Zoom, Google Meet, and other channels.

· Handle client queries, objections, feedback, scope changes, and escalations.

· Coordinate with technical teams, project managers, developers, designers, and AI engineers.

· Ensure smooth onboarding of new clients and clear communication throughout the project lifecycle.

· Maintain strong client relationships to generate repeat business and positive Upwork reviews.

· Identify upselling and cross-selling opportunities, including AI chatbots, automation, AI agents, web applications, mobile apps, CRM integrations, and ongoing support services.

D. Sales Reporting & Team Support

· Maintain accurate records of leads, proposals, client conversations, and sales pipeline in CRM or tracking sheets.

· Prepare weekly and monthly reports on bidding activity, lead quality, conversions, revenue, and targets.

· Train and guide junior bidding executives or sales resources.

· Improve proposal-writing standards, sales scripts, follow-up processes, and client communication templates.

· Work closely with management to improve service positioning, pricing strategy, and AI service offerings.

1. Required Skills & Qualifications

· Bachelor’s degree in Business Administration, Marketing, Computer Science, IT, or a related field.

· 4–8 years of experience in IT sales, business development, Upwork bidding, lead generation, or client acquisition.

· Proven experience winning projects through Upwork or similar freelance/B2B platforms.

· Strong knowledge of IT services, including web development, mobile app development, custom software, UI/UX, cloud solutions, and digital transformation.

· Preferred exposure to AI services such as AI chatbots, generative AI, AI automation, machine learning, AI agents, and data-driven solutions.

· Excellent English communication skills, both written and verbal.

· Strong proposal-writing, negotiation, presentation, and client-handling skills.

· Ability to work independently …