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Client Relationship Manager

  • Source: LinkedIn
  • Ambition
  • On-site
  • London
  • Full-Time
  • Senior

Job Description

Client Relationship Manager

Are you a commercially-minded client relationship professional who enjoys building strategic partnerships, influencing senior stakeholders and driving growth across key accounts?

A leading international law firm is looking to appoint a Client Relationship Manager to support a portfolio of its most strategic global clients. This is a highly visible role, offering the opportunity to work directly with senior partners, international stakeholders and some of the organisation’s most important client relationships.

You’ll play a key role in developing and delivering client growth plans, identifying cross-selling opportunities, strengthening senior stakeholder relationships and ensuring a consistent, best-in-class client experience across multiple jurisdictions.

The Role

Key responsibilities will include:

  • Leading relationship management activity across strategic global client accounts.
  • Developing and executing client growth plans aligned to commercial and relationship objectives.
  • Identifying opportunities for revenue growth, cross-selling and wider client engagement.
  • Working closely with senior partners to deepen relationships.
  • Undertaking client and stakeholder mapping, analysing market opportunities and identifying growth areas.
  • Gathering and sharing client intelligence to support strategic decision-making and business development activity.
  • Supporting strategic pitches, account planning and client development initiatives.
  • Collaborating with global teams to deliver a joined-up, client-centric approach across international offices.
  • Acting as a trusted advisor to partners, providing insight, challenge and recommendations to support client growth.
  • Helping embed best practice in client relationship management across the wider business.

About You

  • Experience within Client Relationship Management, Client Development, Key Account Management or strategic Business Development.
  • A track record of managing and growing complex client relationships within a law or professional services environment.
  • Strong commercial awareness and the ability to identify growth opportunities.
  • Excellent stakeholder management skills with the confidence to influence senior decision-makers.
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