EXECUTIVE ADMINISTRATIVE ASSISTANT 1 - 81760

Executive Service

EXECUTIVE ADMINISTRATIVE ASSISTANT 1

Division of TennCare

Chief Medical Office (CMO)

Nashville, TN

Minimum Annual Salary: $61,812.00

Closing Date: 11/02/2026

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

TennCare is Tennessee’s Medicaid managed care program, serving over 1.4 million Tennesseans, including children, pregnant women, older adults, and individuals with disabilities. With an annual budget exceeding $19.2 billion, TennCare operates under the oversight of the Centers for Medicare and Medicaid Services (CMS).

TennCare’s mission is to improve the lives of Tennesseans by providing high-quality cost-effective care. To fulfill that purpose, we equip each employee for active participation and empower teams to communicate and worked collaboratively to improve organizational processes in order to make a difference in the lives our members. Because of the positive impact TennCare has on the lives of the most vulnerable Tennesseans, TennCare employees report that their work provides them with a sense of meaning, purpose, and accomplishment. TennCare leadership understands that employees are our most valuable resource and ensures professional and leadership development are a priority for the agency.

Job Overview:

TennCare compensation is equitable and will be based on education and experience for a qualified candidate in accordance with Department of Human Resources (DOHR) policy.

The Division of TennCare is dedicated to providing our employees with a hybrid work environment All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need You may review the specific expectations with our hiring team.

TennCare is committed to improving the quality of health care for its members while maximizing the value of every dollar spent. TennCare has been a leader in innovation through clinical care models and delivery system payment reform. TennCare also sits at the intersection of federal and state health policy. TennCare’s Medical Office is integral to this mission with direct responsibility for clinical quality and operations, federal and state policy, and strategic clinical innovation for the agency. When a TennCare Managed Care Contractor (MCC) makes an adverse benefit determination affecting one of their assigned TennCare enrollees, the enrollee has the right to appeal the determination to TennCare. If TennCare upholds the MCC’s determination, agreeing that the benefit-under-appeal is not medically necessary under TennCare rules, then the enrollee’s appeal is set for administrative hearing. The Office of Fair Hearings (OFH) & Post-Hearing Appeals and Directives (Post) consists of attorneys and legal support staff who facilitate the administration of administrative hearings. OFH pleading legal assistants support attorneys who represent TennCare at administrative hearings for medical, dental, and behavioral member appeals. This Executive Administrative Assistant (EAA) provides executive administrative support to key members of the OFH team. This position will also partner closely with other CMO Executive Administrative Assistants to maintain and establish a collaborative and productive work environment.

Key Responsibilities:

• Provide Daily Executive Administrative Support to OFH Leadership -Coordinate and schedule complex, multi-stakeholder calendars and meeting logistics for OFH leadership, ensuring agendas, materials, and meeting details are prepared and distributed timely.
• Support meeting follow-up and accountability by documenting decisions and action items and escalating unresolved issues as needed.
• Serve as an administrative liaison between OFH leadership and key internal and external stakeholders, including CMO leadership, TennCare division leaders, medical directors and legal counsel from Managed Care Contractors, provider and health system representatives, legislators and legislative staff, and other state and community partners.
• Coordinate travel and itineraries, conference registration, Edison travel authorizations, and related business travel needs.
• Partner with other CMO Executive Administrative Assistants to support effective and consistent administra…