Senior Contract Manager

General information

City/town:

London

Job field:

Other Operations

Type of contract:

Permanent

ID:

6838

Description and requirements

At Skanska, we’re shaping the way we live, work and connect. As one of the world’s largest construction and development companies, we work together with customers, communities and partners to shape a better society.

We are currently looking for a Senior Contract Manager, based at Worship Street, London, to lead business development of new business into Commercial Property Maintenance (CPM), mobilise effectively and to take into Operations. To ensure that CPM operational delivery performance is in line with contract obligations and Skanska business processes. These services must be delivered to margin expectation or better with high levels of customer satisfaction whilst ensuring that site remains compliant.

You will be working in the Building Services Operating Unit – Commercial Property Maintenance team where we are responsible for delivering nationwide facilities management, including M&E support, cleaning, catering, and grounds maintenance, using technology for efficient planned and reactive services.

In our Building Services team, we bring Skanska’s purpose to build for a better society to life, creating healthy workplaces, comfortable homes and efficient facilities that improve people’s lives. Through collaboration and innovation, we deliver high-quality solutions that make a lasting, positive impact for people and communities.

As the Senior Contract Manager, you will:

• Lead bid management activities, including the preparation, writing and review of high-quality submissions, while supporting estimating for new and existing business opportunities.
• Ensure full compliance with Skanska pre-contract governance, policies and procedures across all aspects of service delivery.
• Oversee safe, efficient and compliant site operations, including set-up and management of new and existing properties in line with Health & Safety, Quality and Environmental standards.
• Lead, motivate and develop site teams to embed the IFE culture and achieve zero accidents, zero environmental incidents and zero ethical breaches, while meeting all monthly HSWE reporting requirements.
• Manage subcontractor performance and resilience to ensure consistent, high-quality service delivery in line with contractual obligations.
• Manage directly employed staff, KPIs, SLAs and overall contract HSWE performance to ensure service standards, resource efficiency and customer satisfaction targets, including YVOS scores, are achieved.

We are looking for:

• Proven experience delivering Hard Services contracts within a facilities or building services environment.
• Experience supporting business development and contributing to growth opportunities.
• A management qualification, or equivalent practical leadership experience.
• Experience managing large commercial sites and overseeing high-value service delivery contracts.
• Strong communication skills, with the ability to build effective working relationships with clients, colleagues and stakeholders at all levels.
• Able to manage competing priorities, work effectively in a fast-paced environment and deliver projects on time and within budget, supported by a strong technical background.

What we offer:

• 24/7 digital GP service for you and your family
• Financial wellbeing and employee assistance
• Professional development
• Enhanced family benefits (including maternity, paternity, dependants and parental bereavement leave)

Inclusion and Diversity

We thrive through embracing differences as we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it The Skanska Way.

Flexible working

Where possible, we offer a range of flexible working options, and we would be happy to discuss this at the application stage if this is something you’d like to explore.

Reasonable adjustments

We want you to feel confident and supported throughout every stage of our recruitment process. If you need any adjustments to help you during your application, please contact us at [email protected] or call 0330 105 2000 – Option 5 & 1.

Closing date

We encourage you to apply as early as possible, as the closing date may be subject to change.

If this role would be …