Revenue Operations Assistant (Remote)

Company Overview

Go Hire Virtual is a growing remote staffing company that helps businesses expand by connecting them with highly skilled virtual professionals. We are committed to creating a dependable, collaborative, and results-oriented remote work environment.

About the Role

We are seeking an experienced, detail-oriented, and proactive Revenue Operations Assistant to support our client’s sales operations through CRM management, lead tracking, bid follow-ups, contact list management, and performance reporting.

The ideal candidate has hands-on experience maintaining CRM records, managing sales pipelines, tracking follow-up deadlines, and preparing accurate reports. You must be organized, dependable, and proactive in identifying missing information, overdue tasks, and potential gaps in the sales process.

This is a back-office sales operations role, not a cold-calling or direct sales position. You will support the Business Development Manager (BDM) by keeping sales information organized, accurate, and up to date.

Key Responsibilities

• Lead Management: Monitor inboxes, enter incoming leads into RocketFuel CRM within one business hour, and promptly notify the Business Development Manager of new leads.
• CRM Management: Maintain accurate and complete contact records, account information, call notes, bid records, and sales outcomes in RocketFuel CRM.
• Bid Tracking and Follow-Up: Ensure every open bid has a scheduled follow-up date, monitor outstanding bids, and flag overdue follow-ups to prevent missed opportunities.
• Sales Reporting: Prepare and verify weekly sales performance metrics and submit the scorecard by 9:00 AM Central Time every Monday.
• Contact List Management: Clean, organize, and enrich trade show and target prospect lists, starting with RE+. Verify contact details and ensure records are accurate and ready for sales outreach.
• Sales Pipeline Monitoring: Identify missing information, incomplete records, overdue tasks, and potential gaps in the sales pipeline.
• Administrative Coordination: Maintain organized sales documentation and communicate relevant updates and outstanding items to the Business Development Manager.

Non-Negotiable Qualifications

Candidates must meet all of the following requirements:

• Relevant Professional Experience: Professional experience in CRM management, sales administration, lead management, revenue operations, or a closely related role involving sales records and pipeline support.
• Hands-On CRM Experience: Demonstrated experience using a CRM system to maintain contact records, track leads, update sales activities, or manage business opportunities.
• Data Management and Reporting Skills: Proficiency in data entry, spreadsheet management, record maintenance, and preparing accurate reports.
• Exceptional Attention to Detail: Ability to maintain complete and accurate records, identify missing information, and prevent errors in sales documentation.
• Strong Written English: Ability to communicate clearly and professionally in writing for internal coordination, documentation, and reporting.
• Organization and Deadline Management: Ability to manage multiple priorities, meet strict deadlines, and ensure timely completion of assigned tasks.
• Proactive Follow-Up: Ability to monitor outstanding bids, track follow-up dates, flag overdue items, and identify gaps without waiting for someone else to notice them.
• Process Compliance: Ability to follow established procedures and respect role boundaries. The VA must never initiate first contact with prospects or send pricing information; these responsibilities remain with the Business Development Manager.
• Location Requirement: Must be based in the Philippines or Colombia.
• Schedule Availability: Must be available to work Monday through Friday, 8:00 AM–5:00 PM US Central Time.

Qualifiers

Candidates with the following experience will have an advantage:

• Experience with RocketFuel CRM or similar CRM platforms.
• Experience tracking bids, proposals, and sales opportunities.
• Experience preparing weekly sales scorecards, KPI reports, or sales pipeline summaries.
• Experience cleaning and organizing trade show contact lists or prospect databases.
• Previous experience supporting a Business Development Manager, sales team, or revenue operations function.

Important

• This position is specifically for **sales operations and CRM …