Program Assistant I-CoT-CMHHIP

Department Information This position is open to current Colorado residents only. **Please note: This recruitment may be used to fill multiple vacancies.** **Colorado Mental Health Hospital in Pueblo (CMHHIP)** As a cornerstone of the Pueblo community for over a century, Colorado Mental Health Hospital in Pueblo (CMHHIP) is a leading employer, provider of quality mental health services, and a community partner. CMHHIP is a 24 hour behavioral health acute care facility that is intended to provide a safe, secure, and therapeutic setting for patients with both psychiatric and medical issues. The services provided include evaluation and treatment for patients who are severely mentally ill, and the goal of this facility is to return patients to their optimal level of functioning and assist them in returning to the community as appropriate.

The purpose of the Continuity of Treatment (CoT) Department at the Colorado Mental Health Hospital in Pueblo (CMHHIP) is to enhance, support, and maintain therapeutic integrity and active treatment programming across all inpatient units. The department delivers evidence-based clinical treatment, psychotherapy, rehabilitative programming, and specialized substance use disorder (SUD) assessment, evaluation, and education.

To facilitate patient stabilization, behavioral rehabilitation, and discharge readiness, CoT strategically manages hospital-wide clinical staff deployment, scheduling, and backfilling to minimize therapeutic group and activity cancellations. Additionally, the department develops and maintains high-volume deployment tracking systems, analyzing call-off data, backfill trends, and group compliance to ensure strict adherence to federal Centers for Medicare & Medicaid Services (CMS) and Joint Commission “Active Treatment” standards. The target patient population includes forensic and civil individuals with severe and persistent mental illness, cognitive impairments, and complex legal statuses (e.g., incompetent-to-proceed, not guilty by reason of insanity, and civil commitments).

Description Of Job 100% In-Person Working Arrangements Colorado Mental Health Hospital in Pueblo is a 24-hour facility

This position will comply with the Office of Civil and Forensic Mental Health/Division of Colorado Mental Health Hospital in Pueblo /Unit: Continuity of Treatment current working arrangements.

Please note: These working arrangements are subject to change.

About The Position This position exists to provide technical program support and operational work leadership within the Staffing Office sub-arm of the Continuity of Treatment Department. Reporting directly to the Workforce Manager, the position serves as the operational coordinator and Work Lead over three Administrative Assistant III Staffing Coordinators. The position provides staffing calendar and tracker maintenance for the Staffing Office sub-arm; coordinates data entry, cohort spreadsheets, and classroom material readiness for the Training & Education sub-arm; and provides documentation scanning, logging, and supervision-record tracking for the Clinical Group Facilitation sub-arm. The role ensures that therapeutic group and activity coverages are executed in compliance with hospital operating policies and CMS active treatment regulations.

Staffing Office Support & Coverage System Maintenance (Staffing Sub-Arm)

• Under the direct supervision of the Administrative Staffing Manager, this position acts as the operational system administrator for the department’s coverage window calendar, ensuring daily system alignment across scheduling tools
• Responsible for processing the results of approved leave and training notices of clinical department staff into the coverage window spreadsheets, marking staff as unavailable on Google Calendar, removing individuals from calendar invites, and enforcing the “Hard Stop Rule” (ensuring pre-assigned coverage plans override standard schedule rotations)
• Executes the required system adjustments: updating the CoT Scheduling Tracker, adjusting the Interdepartmental Tracker, revising coverage windows, and sending immediate notifications to the Scheduling Coordinators
• Conducts the required monthly Interdepartmental Tracker audit, performing a line-by-line comparison of unit rosters and therapist schedules to identify, document, and resolve coverage gaps or scheduling mismatches before shift operations begin

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