Product Designer (Digital)

ABOUT JOURNEY
We’ve been solving problems for clients since 2001. Based in London and Auckland, we are a studio of multi-disciplinary designers, strategists and tech-enthusiasts balancing the precision of technology with the art of human connection. Whether crafting customer experiences, designing digital touchpoints, or implementing AI solutions, we believe in understanding what truly moves people.

We love what we do, and we do it well. We look after each other and have fun together. Our goal is to make Journey the place where you can do the best work of your career and enjoy yourself at the same time.

Our values aren’t just wall art. Learn Why means we’re curious before we’re clever. Never Settle means we ask how to level things up. Be a Radiator means bringing the right energy at the right moment. Be Prepared means knowing your craft inside out. Getting naked (keeping your clothes on, but taking your pride off) means honest conversations, difficult feedback when needed, and no extra corporate layers.

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ABOUT THE ROLE

Level: Intermediate to early-Senior.
Salary: Please state your salary expectation in the job application form.
Location: Old Street, Central London.
Flexible working (up to two days working from home).
Duration: This is a full-time (40 hours per week), fixed-term for 12 months.

You must have the legal right to live and work in the UK and be based in London or within an easy commute to London. You will not be able to work remotely for this role, and we cannot offer to support a visa to overseas candidates.

A competency test and other assessments will form part of the interview process.

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JOB INTRO

Based in Journey’s London studio, a short walk from Old Street tube station, you’ll design across a mix of clients and channels, think interactive landing pages, newsletters, data visualisation, social carousels and short-form video, often in six languages at once.

Working with a Design Lead and a small, multidisciplinary team of designers, strategists, delivery managers and developers, you’ll take briefs from first idea to polished, buildable work.

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HERE’S WHAT THE WORK LOOKS LIKE DAY-TO-DAY

• Bringing designs to life (UI): Designing landing pages, emails, portals, and websites, from wireframe to polished, dev-ready UI.
• Looking after the libraries (design system): Applying and helping to maintain design systems and component libraries in Figma, keeping them tidy as they grow.
• Making numbers look good (data visualisation): Re-drawing scientific data (graphs, icons, infographics) so they look good whilst being accurate (yes, it’s possible!).
• Making it work globally (localisation): Designing responsive experiences and getting them ready for localisation across multiple markets: different alphabets, text expansion, naming conventions and version control from the start.
• Giving brands a personality (branding): Social graphics, carousels, decks, and brand assets with a distinctive visual language.
• Making it move (motion and video): Simple animation and short-form video edits (captions, titles, cutdowns) for social and campaigns.
• Designing for the build (web): Understanding the platform you’re designing for and working with developers so what you design can be built end-to-end.
• Working with the team (collaboration): You’ll work directly with other designers, programme leads, delivery managers and developers.
• Presenting your work: Leading client design reviews, presenting your work, explaining the why behind every rectangle, and handling the tough questions with confidence.
• Sweating the small stuff (QA): Checking your own work before it goes out, taking feedback on board and turning amends around accurately.
• Jumping in mid-flight: Picking up live projects, getting up to speed quickly and keeping momentum.

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ABOUT YOU

What we’re looking for:

• You have (preferably) 5+ years’ experience in an agency or studio, working across different clients and formats.
• Your portfolio shows your eye for detail: Real interface screens, posters, videos… We’re particularly interested in how you interpret a brief and represent technical information. Graphs, infographics, data visualisation (things that are easy to make boring but shouldn’t be).
• You’re at home in Figma. Components, variants, auto-layout, libraries and complex design systems don’t intimidate you; you know how to build and m…