UKG Pro WFM Product SME

UKG Pro WFM Product SME/Contract/Remote Initial term of 6 months; extension expected through go-live and stabilization

Remote

A senior UKG product expert who has led, or held a key role in, at least one migration from Kronos Workforce Central to UKG Pro WFM, preferably at a higher-education institution. The Product SME owns the organizations configuration workstream: translating policy and bargaining-agreement requirements into Pro WFM design, shaping and delivering configuration alongside UKG’s consultants, and serving as consultant for how Pro WFM should be used. This is a hands-on functional role with technical depth in the product.

Knockout Criteria (in priority order — submittal must address each)

• Led or held a key configuration role in at least one full-lifecycle Kronos WFC UKG Pro WFM (Dimensions) migration, through go-live.
• Hands-on UKG Pro WFM configuration in the last two years: pay rules, work rules, pay codes, Calculated Accruals, business structure and labor categories, Function Access Profiles, Display Profiles.
• Configured pay and accrual rules for union / collective bargaining agreements, ideally under California labor regulations.
• Hands-on Kronos WFC (v6.x–8.1.x) configuration sufficient to read and rationalize the legacy setup.

Key Responsibilities

• Legacy review: assess the current WFC setup (pay rules, work rules, accrual policies, attendance, labor levels, security) and identify outdated or unused items that should not be carried into Pro WFM.
• Fit-gap analysis: partner with UKG to identify configuration changes required by functional differences between WFC and Pro WFMand recommend how to configure Pro WFM to meet company policy.
• Requirements: review, refine and validate business requirements, use cases and policy/procedure documentation for all in-scope employee groups, including represented groups. Own the Requirements Traceability Matrix (RTM) from requirement through configuration decision; the QA / Test Analyst extends it to test cases.
• Configuration: build and maintain customer-owned configuration — pay rules, work rules, pay codes, accrual and leave policies, attendance, holidays, overtime, schedule patterns, business structure and labor categories, FAPs, Display Profiles, data access and Cross Reference Tables.
• Functional data mapping: own the functional mapping of WFC pay codes, labor levels and accrual codes to their Pro WFM equivalents and t= earnings codes. (Technical field mapping and conversion loads are owned by the Integration Developer.)
• Integration design input: provide product and policy input to the integration/interface design document, including the labor-transfer and cost-center design that feeds Maximo labor billing.
• Documentation: document project assumptions, risks and configuration decisions; contribute to the project scope document and configuration workbooks.
• Testing: unit-test own configuration before handing it to the QA / Test Analyst, who owns the test workstream; support SIT, parallel payroll and UAT by triaging configuration defects and confirming fixes.
• Go-live: support cutover, go-live and stabilization; transfer knowledge to UCLA System Administrators.

Required Qualifications

• 8+ years of Kronos/UKG workforce management experience covering design, configuration, implementation, upgrades and support.
• Led or held a key role in at least one full-lifecycle Kronos WFC UKG Pro WFM migration, including fit-gap analysis, configuration, data validation and go-live readiness.
• Hands-on UKG Pro WFM configuration: Timekeeping, Calculated Accruals, Attendance, Leave, Advanced Scheduling, business structure and labor levels, holidays, overtime and rounding rules.
• Hands-on Kronos WFC (v6.x–8.1.x) configuration: Timekeeper, pay rules, work rules, pay codes, accrual policies, Attendance, Leave, Attestation.
• Security and setup experience: Function Access Profiles, Display Profiles, Data Access Profiles, Hyperfinds, Genies and Cross Reference Tables.
• Experience configuring complex pay and accrual rules for union / CBA populations and for federal and California labor regulations.
• Strong requirements-analysis skills; able to turn policy documents into configuration and traceable requirements.
• Excellent written and verbal communication with technical and business audiences; comfortable leading workshops with HR, Payroll and union-facing stakeholders.

Preferred Qualifications

• WFC Pro WFM…