WFH Administrative Assistant (Excel & Automation)

About the role

Provide administrative and organizational support for both business-related and personal tasks. You will create, update, and maintain spreadsheets, trackers, and reports using Microsoft Excel, and use AI tools and models to develop, streamline, and improve administrative workflows and processes.

Key responsibilities

• Create, update, and maintain spreadsheets, trackers, and reports using Microsoft Excel
• Use AI tools and models to develop, streamline, and improve administrative workflows and processes
• Communicate with suppliers over the phone to request quotations, coordinate orders, arrange deliveries, and follow up on outstanding requests
• Coordinate and arrange items, services, and other requirements needed for work-related activities and personal matters
• Manage schedules, appointments, reminders, and other administrative tasks as needed
• Maintain accurate records, organize documents, and ensure information is updated and easily accessible
• Follow up with suppliers and other contacts to ensure tasks and arrangements are completed on time
• Identify opportunities to improve efficiency through automation, AI-assisted processes, and better administrative systems
• Handle confidential business and personal information with discretion and professionalism

About you

• Proven experience as an Administrative Assistant, Personal Assistant, Virtual Assistant, or in a similar administrative role
• Strong Microsoft Excel skills, including working with spreadsheets, formulas, data organization, and tracking systems
• Familiarity with AI tools and models, such as ChatGPT or similar platforms, with the ability to use them to develop processes, improve workflows, and automate repetitive tasks
• Excellent verbal communication skills and confidence in making phone calls to suppliers, service providers, and other contacts
• Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities simultaneously
• Good problem-solving skills and the ability to work independently with minimal supervision
• Excellent attention to detail and a proactive approach to completing tasks and following up on outstanding matters
• Professional, polite, and confident communication when handling both business and personal arrangements
• Ability to learn new tools, adapt to changing priorities, and identify practical ways to improve efficiency
• High level of discretion and trustworthiness when handling confidential business and personal matters