Senior Product Manager – Connectivity

About the job

Nanosonics is seeking a Senior Product Manager - Connectivity . This is a remote position.

We improve the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted and introducing innovative technologies that deliver improved standards of care. Nanosonics is a company that specializes in the development of innovative solutions for the automated reprocessing of reusable medical devices.

Today, Nanosonics has a global presence with offices across Australia, Canada, the United States of America, Europe, the United Kingdom and Japan. Global HQ is located in Macquarie Park, Sydney, where all Research & Development, Manufacturing and Corporate functions reside. The US Corporate HQ is located in Indianapolis, IN.

PRIMARY OBJECTIVES & AUTHORITY (INCLUDES DELEGATION):

• The Senior Product Manager – Connectivity is the primary subject matter expert for the North American Nanosonics Connectivity portfolio, including NanosonicsConnect and related digital and data solutions. This role is responsible for managing the existing connectivity business, driving portfolio adoption and expansion, and achieving profitable growth. The role requires strategic, data-driven decision making, strong cross-functional leadership, and the ability to develop and execute a connectivity-focused commercial plan.

SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES:

• Develop, communicate, and execute a yearly strategic business plan for the Nanosonics Connectivity portfolio in North America.
• Monitor and submit accurate forecasts for connectivity products, software-enabled solutions, subscriptions, and related portfolio offerings on a regular basis.
• Conduct regular analysis of connectivity portfolio performance, customer adoption, utilization, and market trends; create reporting tools to identify opportunities and enable proactive action as needed.
• Achieve revenue, gross margin, adoption, retention, and portfolio objectives for the Nanosonics Connectivity portfolio.
• Probe to fully uncover and understand customer connectivity needs, data workflow requirements, IT/security considerations, and business objectives; effectively match Nanosonics products, services, and technologies to assist in solving customer issues.
• Develop marketing materials, launch tools, value messaging, and sales enablement resources to support connectivity-focused solution selling and consultative customer engagement.
• Expand the portfolio by supporting new connectivity product launches, feature enhancements, subscription or service offerings, and customer adoption programs.
• Partner with customers, IT stakeholders, channel partners, and internal teams to streamline connectivity onboarding, implementation, integration, training, and ongoing support processes.
• Develop relationships with channel partners, strategic accounts, and customer stakeholders to educate on the connectivity portfolio and identify new ways to maximize adoption and sales opportunities.
• Demonstrates product, clinical workflow, digital connectivity, and customer application knowledge.
• Capable of delineating and communicating the strengths and competitive advantages of Nanosonics connectivity products, services, and technologies, including how their application can assist customers in meeting clinical, operational, compliance, and data workflow objectives.
• Defines top business priorities and activities; works diligently to maintain course on proactive measures and minimize reactive elements.
• Maintains strong internal and external customer relationships by demonstrating integrity and being accountable for commitments.
• Ensures customer’s needs are communicated and interpreted throughout the appropriate

channels.

• Consistently acts in a manner that meets or exceeds customer expectations while considering the reasonableness of request and fairness to the company.

LIAISON & COMMUNICATION:

Internal Contacts:

• Regional and Global Marketing Teams
• Sales & Clinical Applications Teams
• Medical Affairs
• Customer Service
• Materials / Logistics Teams
• Finance Team

External Contacts:

• Customers
• Channel Partners
• Suppliers & Service Providers

SKILLS, KNOWLEDGE, AND EXPERIENCE:

• Bachelor’s Degree required (Business or Marketing preferred); MBA preferred
• Minimum five (5+) years successful product management experience with digital health, connectivity, software-enabled, SaaS, or me…