Software Engineer, MTS (Backend + AI)

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Job Category

Software Engineering

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Eligibility criteria:

At least 3+ years of hands-on technical backend software development experience, driving the architecture and design of scalable and high-availability systems.

Key Responsibilities:

• Design, implement, test and deliver highly scalable products
• Master our development process, culture and code base, then improve it
• Work closely with a team of engineers, product managers and engineers to build new features our customers will love, adopt and use while keeping our trusted platform stable and scalable
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Analyse, design and develop test cases and implement automated test suites

Required Skills:

• Deep knowledge of object-oriented programming (such as Java)
• Experience with monitoring and logging using tools such as Splunk
• Hands-on development of LLM Technologies, Agentic Frameworks. Ability to translate complex AI concepts into pragmatic and compliant engineering decisions.
• Strong analytical and problem-solving skills
• Team-player with the ability to work effectively and efficiently with others
• Be a self-starter and possess strong sense of self-motivation

• Experience using telemetry and metrics to drive operational excellence

• Demonstrated problem-solving ability when working with complex AI workloads, distributed systems, and cloud-native application behaviours.

• A proactive, experimentation-oriented mindset with a strong willingness to learn emerging AI technologies, frameworks, and engineering patterns.

• Full-stack software development experience

Preferred Skills:

• Contributions to open-source AI/ML infrastructure or MLOps projects.
• Patents, papers, blogs, or other external publications related to large-scale ML deployment, observability, or governance.
• Strong platform and product-centric mindset demonstrated by high-leverage infrastructure projects

Unleash Your Potential

When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, natio…