Product Owner (Twilio)
- Source: LinkedIn
- RiVi Consulting Group L.L.C
- Remote
- New York City
- Mid level
Job Description
Voice Product Owner Job Description
- 10+ years of relevant Product Owner/Product Management experience , with strong expertise in cloud-based voice, contact center, or conversational voice platforms.
- Lead business discovery independently , translating business needs into prioritized epics, features, user stories, and clear acceptance criteria.
- Own end-to-end product delivery , from discovery and backlog management through implementation, launch, and continuous optimization.
- Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders.
- Key differentiator:
- Hands-on knowledge of Agentic Voice / Voice AI implementations , including AI-driven voice agents and conversational experiences
- Experience with Voice Intelligence and voice prompt engineering , including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions.
- Self-driven with strong communication, stakeholder management, and interpersonal skills .
Skills
- twilio
