Information Technology Support Assistant
- Source: LinkedIn
- MyRemoteTeam Inc
- Remote
- California
- Mid level
Job Description
Enjoy working with technology, handling devices, and supporting hands-on research operations? This opportunity is for you!
Truelancer AI is looking for a reliable, organized, and detail-oriented Logistics & Tech Proctor to support a three-month, on-site Smart Glasses Research Study in Los Angeles.
Position Details
- Location: Los Angeles, California — On-site
- Contract Duration: 3 months
- Openings: 1
- Experience: 0–1 year; entry-level candidates are welcome
- Education: High school diploma or equivalent
- Shift Schedule: To be confirmed during the hiring process
Key Responsibilities
- Manage and maintain inventory of smart glasses, accessories, chargers, cables, and related equipment.
- Inspect, charge, configure, and prepare devices before each research session.
- Distribute equipment to participants and collect it after sessions.
- Clean, sanitize, reset, and safely store devices according to established procedures.
- Monitor device functionality, battery levels, connectivity, and operational readiness.
- Troubleshoot basic device or software issues and escalate complex technical problems.
- Maintain accurate equipment logs, inventory records, and maintenance checklists.
- Track equipment allocation, returns, and overall availability.
- Assist with equipment setup, testing, rehearsals, and daily operational readiness.
- Follow equipment-handling, security, confidentiality, and data-protection procedures.
Requirements
- Basic computer literacy and comfort using smartphones or electronic devices.
- Strong organizational skills and attention to detail.
- Ability to follow standard operating procedures and technical instructions.
- A dependable, proactive approach to equipment management and troubleshooting.
- Previous exposure to IT support, technical support, device management, electronics, AV equipment, or inventory operations is an advantage.
- Ability to work on-site in Los Angeles for the full three-month assignment .
Entry-level candidates are encouraged to apply if they are comfortable working with technology, handling equipment, and following structured processes.
Why Join Us?
- Gain hands-on experience supporting a technology research initiative.
- Work directly with smart glasses and related equipment.
- Build practical experience in technical operations and device management.
- Contribute to a structured, real-world research project.
How to Apply
Interested candidates can apply directly or send me a message with their relevant experience and availability.
Important: This is an on-site opportunity in Los Angeles. Candidates must be able to commute reliably to the study location and commit to the full three-month assignment.
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Skills
- truelancer
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