Network Administrator II

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Network Administrator II based in the United States.

As a Network Administrator II, you will play a key role in maintaining the stability, security, and performance of critical network infrastructure supporting financial technology solutions. You will collaborate with cross-functional technical teams to ensure reliable services, resolve incidents, and optimize network operations. The role offers opportunities to contribute to infrastructure upgrades, security improvements, and compliance initiatives in a dynamic technology environment. You will also work closely with clients, vendors, and internal stakeholders to deliver responsive technical support and maintain service quality. This remote opportunity combines hands-on network administration with troubleshooting, monitoring, and continuous improvement. You will join a collaborative, service-oriented environment that values technical excellence, accountability, and operational resilience.

Accountabilities:

• Network Administration and Maintenance: Maintain, support, and optimize network infrastructure to ensure availability, stability, resilience, security, and reliable service delivery.
• Incident and Service Management: Handle service requests, incidents, problem tasks, and network changes, contributing to timely resolution and effective root cause analysis.
• Infrastructure Upgrades and Security: Participate in network hardware and software upgrades, vulnerability remediation, security monitoring, and incident response to maintain a strong security posture and meet compliance requirements.
• Operational Excellence: Support network standardization initiatives, routine compliance activities, capacity planning, and enhancements to monitoring capabilities.
• Connectivity and Vendor Coordination: Monitor client telecommunications circuits and collaborate with carriers and external vendors to troubleshoot connectivity issues and optimize network performance.
• Technical Collaboration: Work closely with development, product, production support, and infrastructure build teams to maintain dependable network services and support business needs.
• Customer Support and Consulting: Provide technical guidance and consulting to internal and external customers while maintaining a high standard of customer service and satisfaction.
• Incident Response and On-Call Support: Participate in incident triage, technical bridge calls, and an on-call rotation, providing after-hours and weekend support when required.

Requirements:

• Education: A bachelor’s degree is preferred.
• Networking Certifications: Cisco Certified Network Associate (CCNA) certification or equivalent practical experience is required. Relevant cloud certifications in Microsoft Azure and/or AWS, or equivalent experience, are also expected.
• Professional Experience: Approximately 2–5 years of relevant experience in network administration, infrastructure support, or a related technical field.
• Routing and Switching: Strong hands-on experience configuring, maintaining, and troubleshooting Cisco routing and switching technologies.
• Networking Fundamentals: Experience supporting Layers 1–4 of the OSI model is highly preferred, including physical connectivity, data transmission, routing, and transport protocols.
• Security and Compliance: Experience supporting and managing security policies within a PCI-compliant environment, with an understanding of vulnerability remediation and security best practices.
• Troubleshooting and Analysis: Strong analytical, diagnostic, and problem-solving skills, with the ability to investigate network incidents, identify root causes, and implement effective solutions.
• Additional Technical Skills: Knowledge of software-defined wide area networking (SD-WAN) is an advantage. Familiarity with Wireshark, SolarWinds, ServiceNow, and/or Azure DevOps (ADO) is also beneficial.
• Communication and Customer Service: Excellent communication and collaboration skills, with the ability to work effectively with clients, vendors, and internal teams while managing technical issues professionally.
• Work Schedule and Availability: Ability to work a Monday–Thursday schedule from 7:00 a.m. to 5:30 p.m. Eastern Time, with participation in after-hours and weekend on-call support as needed.

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