Sales & Marketing Assistant

Job Title: Sales & Marketing Assistant

Location: Remote (With Required On-Site Attendance for PHK Events)

Employment Type: Full-Time

Schedule: Flexible Schedule

About the Role

We are looking for an organized, detail-oriented Virtual Assistant to serve as the first point of contact for event inquiries and maintain accurate operational reporting. In this role, you will manage incoming requests from prospective clients and partners, coordinate key event details, and turn daily activity into clear, actionable reports.

This is an ideal role for someone with strong written English communication skills, high attention to detail, and a proactive approach to managing a high-volume inbox.

Key Responsibilities

Event Inquiries & Coordination:

• Monitor and respond to incoming event inquiries via email, web forms, and messaging channels in a timely and professional manner.
• Maintain and update the event inquiry pipeline in Google Sheets and CRM tools.
• Send timely follow-ups, event reminders, and confirmations to keep prospective clients engaged.
• Answer FAQs regarding event details, packages, and venue policies.

Reporting & Data Management:

• Compile weekly and monthly reports on inquiry volume, response times, lead conversion rates, and event outcomes.
• Maintain clean, organized records and tracker dashboards in Google Sheets.

Email Marketing Support:

• Assist with drafting, scheduling, and sending email blasts, promotional updates, and client follow-up sequences.

Qualifications

Required:

• At least 1–2 years of experience in a Virtual Assistant, administrative support, or customer-facing role.
• Excellent written English communication skills with a warm, professional tone.
• Strong organizational skills, high attention to detail, and ability to prioritize tasks.
• Proficiency with Google Workspace (especially Google Sheets) and email tools.
• Reliable high-speed internet connection and a quiet remote work setup.
• Ability to report on-site as required for PHK (Philippine Heritage Kitchen) events.

Nice to Have:

• Background in hospitality, events management, or client services.
• Familiarity with CRM systems and outbound/inbound sales workflows.
• Experience with basic reporting, data entry, or email marketing platforms.

What We Look For:

• Responsive: Quick response times and thorough follow-through on every inquiry.
• Organized: Detail-conscious mindset where nothing falls through the cracks.
• Self-Directed: Ownership-driven approach to keeping daily operations moving smoothly.

Experience:

• Virtual Assistant or Administrative Support: 1–2 years (Required)
• Sales or Hospitality/Events Support: 2 years (Preferred)

Language:

• English (Required)

Pay: Up to Php20,000.00 per month

Benefits:

• Flexible schedule

Application Question(s):

• This role is primarily Remote, but requires on-site attendance during PHK events. Do you acknowledge this requirement and reside within a feasible commuting distance to attend on-site events?
• Please state your current city/municipality of residence and confirm your availability to travel on-site when PHK events are scheduled.

Work Location: Hybrid remote in Quezon City